Desiree Shultz
Louisville
Summary
High-energy customer service professional with strong recordkeeping and multitasking skills. Adept at managing all welcome center needs with speed and efficiency. Looking for a challenging new position with room for advancement.
Overview
4
4
years of professional experience
Work History
Receptionist
Norton Hospital
03.2020 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
Recruiter
Adecco
08.2020 - 11.2022
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Advertised job opportunities on social media platforms and job boards.
- Collaborated with hiring managers to understand job requirements and expectations.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Welcome Coordinator
Oak Street Health
09.2023 - Current
- Streamlined check-in processes for increased efficiency and reduced wait times.
- Coordinated guest transportation arrangements, resulting in timely arrivals and departures.
- Maintained an organized work environment, ensuring all materials were readily available to assist guests efficiently.
- Assisted in maintaining a clean and inviting lobby area, contributing to a positive first impression for guests.
- Restocked employee and guest supplies.
- Assisted in completing reports.
Education
High School Diploma -
Doss High School
Louisville, KY05.2020
Skills
- Team player mentality
- Data entry proficiency
- Record Keeping Abilities
- Schedule Management
- Customer Service
- Attention to Detail
- Task Prioritization
- Customer service and assistance
- Telephone answering
Timeline
Welcome Coordinator
Oak Street Health
09.2023 - Current
Recruiter
Adecco
08.2020 - 11.2022
Receptionist
Norton Hospital
03.2020 - 08.2020
High School Diploma -
Doss High School
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