Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Desiree York

Lexington

Summary

Dynamic Peer Support Specialist with a proven track record at Pinnacle Treatment Centers, excelling in rapport building and crisis intervention. Skilled in motivational interviewing and documentation, I empower clients through recovery guidance and emotional support, fostering resilience and independence. Committed to enhancing client well-being and promoting a collaborative environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Peer Support Specialist

Pinnacle Treatment Center
06.2024 - Current
  • Provided empathetic support to individuals navigating recovery challenges.
  • Facilitated group discussions, fostering open communication among peers.
  • Monitored client progress and reported observations to clinical staff.
  • Educated clients on available resources and community support options.
  • Assisted in crisis intervention, promoting safety and stability for clients.
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Maintained accurate documentation of client interactions, supporting case management efforts.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Coordinated communication between clients and probation and parole officers, ensuring timely updates and compliance with legal requirements.
  • Scheduled and managed appointments with the court system, facilitating smooth legal proceedings fro clients.
  • Organized and set up meetings with START teams providing essential support for clients in recovery programs.

Residential Aide

Pinnacle Treatment Centers
03.2024 - 05.2024
  • Assisted residents with daily living activities, promoting independence and dignity.
  • Monitored resident well-being, reporting changes to healthcare staff promptly.
  • Coordinated recreational activities, fostering social interaction among residents.
  • Resolved conflicts among residents, promoting a harmonious living community.
  • Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
  • Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
  • Improved residents'' quality of life by providing compassionate care and assistance with daily activities.

Team Lead Sales Associate

Proliferation Marketing
11.2021 - 01.2024
  • Assisted customers in product selection and provided tailored recommendations.
  • Maintained knowledge of current promotions and sales strategies to enhance customer engagement.
  • Supported team in achieving daily sales goals through effective communication and collaboration.
  • Contributed to a positive team atmosphere by fostering open communication among associates.

Education

Bachelor of Social Work - Social Work

Eastern Kentucky University
Richmond, KY
05-2027

Tates Creek High School
Lexington
05-2003

Skills

  • Rapport building
  • Peer support ethics
  • Recovery guidance
  • Problem-solving skills
  • Relationship building skills
  • Motivational interviewing
  • Leadership skills
  • Empathy development
  • Appointment scheduling
  • Planning skills
  • Communication
  • Emotional support
  • Conflict resolution
  • Documentation and reporting
  • Group facilitation
  • Treatment plans

Certification

  • NCPS - National Certified Peer Specialist

Timeline

Peer Support Specialist

Pinnacle Treatment Center
06.2024 - Current

Residential Aide

Pinnacle Treatment Centers
03.2024 - 05.2024

Team Lead Sales Associate

Proliferation Marketing
11.2021 - 01.2024

Bachelor of Social Work - Social Work

Eastern Kentucky University

Tates Creek High School

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Desiree York