Desteny Wallace
La Grange
Summary
An enthusiastic and professionally minded experienced individual with a proven ability to work well under extreme pressure successfully. Results driven team player, dependability, and excellent communication skills. Able to work independently and efficiently.
Overview
21
21
years of professional experience
Work History
Accounts Receivables
Authority Brands – Mister Sparky, Inc
08.2013 - Current
- Process all credit card deposits, check deposits, and finance deposits on a daily basis
- Maintain and update maintenance and repair contracts for customers on a daily basis
- Verify payroll and accuracy with HR Supervisor
- Produce revenue and budget report on a daily, weekly, and monthly basis with complete accuracy for upper management
- Prepare vendor request and refund paperwork
- Installation and maintenance of computers
- Management of iPads for technicians installing, updating, and troubleshooting software issues
- Ensure proper invoicing
Logistics Coordinator
Authority Brands – Mister Sparky, Inc.
08.2013 - Current
- Setup technician routes in an efficient and timely manner
- Schedule appointments with customers to suit their needs
- Handle inbound calls from outside call center and customers
- Posting of completed jobs and payment
- Update customers on job status
Assistant Manager
KFC/Long John Silver’s
01.2011 - 01.2013
- Maintain orders and inventory
- Handle deposits and employee schedules
- Customer Service
- Training of new employees
- Computer input of deliveries
- Arrange for necessary repairs in order to restore service and schedules
Logistics Supervisor
Sundance Products Inc, LLC
01.2005 - 01.2009
- Handled shipping of rail cars/trucks/bulk shipments
- Ran daily reports for the CFO
- Booked shipments and deliveries
- Responsible for weighing of shipments
- Handled and submitted proper documentation for customs and borders paperwork
- Responsible for maintaining and updating price quotes and fuel surcharges
- Management of Bill of Ladings and materials
- Customer Service
Education
Associates of Applied Science - Healthcare Management Technology
Lanier Technical College
Oakwood, GA01.2012
Microcomputer Specialist Diploma - undefined
Lanier Technical College
Oakwood, GA01.2004
Skills
- Proficient with Microsoft Word, Excel, Power Point, Office, and all Windows platforms
- Proficient with Successware, Successware21, Citrix, Adobe Acrobat, ITMS, FirstData, PayPal Manager, Synchrony, Fortiva, and Service Titan
- General knowledge of Answer Annie and Schedule Engine
- Accounts receivables
- Reconciling accounts
- Customer Service
- Critical thinking
- Data entry
Timeline
Accounts Receivables
Authority Brands – Mister Sparky, Inc
08.2013 - Current
Logistics Coordinator
Authority Brands – Mister Sparky, Inc.
08.2013 - Current
Assistant Manager
KFC/Long John Silver’s
01.2011 - 01.2013
Logistics Supervisor
Sundance Products Inc, LLC
01.2005 - 01.2009
Microcomputer Specialist Diploma - undefined
Lanier Technical College
Associates of Applied Science - Healthcare Management Technology
Lanier Technical College
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