DESTIN COOK
Horse Cave
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
22
22
years of professional experience
Work History
Administrative Specialist
Cabinet For Health And Family Services
Bowling Green, KY
04.2025 - Current
- Handled incoming and outgoing mail.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Increased efficiency in data entry tasks through the implementation of advanced software tools.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Ensured security and confidentiality of client data.
LIHEAP Aide
Community Action Of Southern Kentucky
Glasgow , KY
12.2022 - 03.2025
- Data Entry
- Schedule appointments
- Answer telephones
- Process applications
- Handling of sensitive client information
- Finding appropriate programs to assist clients and their families
- Facilitated communication within the office and with external partners.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Developed organizational filing systems for confidential customer records and reports.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Managed daily office operations and maintained a clean and efficient workspace.
- Reviewed files, records and other documents to obtain information or respond to requests.
Cook
North Jackson Elementary
07.2021 - 05.2022
- I assisted in preparing meals, assessing the volume of food needed for the day, counting the number of children that ate each day, and monitored behavior of the children while in the lunchroom
- I also made sure state guidelines were followed for meal preparation, serving, and the kitchen was cleaned to standard
LIHEAP Aide
Community Action of Southern Kentucky
11.2019 - 03.2020
- I performed the same duties as I did when previously employed
- During this time, I also organized a food drive for our local counties food bank when stock was low
LIHEAP Aide
Community Action of Southern Kentucky
11.2018 - 04.2019
- I assisted low-income families receive financial assistance for heating needs through the winter months, while also assessing their needs to help them find other services and programs to provide aide
- In this role, I gathered their personal information, and input it in different computer programs to determine eligibility for government assistance
- I traveled to different counties in the South Central Kentucky region to fill in where needed
- This was a seasonal position
Sales Associate
Nissan on Nicholasville
01.2004 - 01.2006
- I was a top sales associate at Nissan on Nicholasville
- I also handled dealer trades, ordering vehicles, internet sales, and training new sales associates on products
Education
HIGH SCHOOL DIPLOMA -
PRYOR HIGH SCHOOL
05.1999
Skills
- Proficient with computers
- Record keeping
- Inventory management
- Quick learner
- Multitasking
- Team player
- Appointment management
- Professional phone etiquette
- Emotional intelligence
- Confidentiality maintenance
- Reliability and punctuality
- Organizational expertise
- Honest problem-solving skills
- Clear communication
- Data entry proficiency
- Appointment coordination
- Critical thinking
- Attention to detail
- Time management
- Document filing
- Scheduling appointments
- Problem-solving
- Conflict resolution
- Document management
Timeline
Administrative Specialist
Cabinet For Health And Family Services
04.2025 - Current
LIHEAP Aide
Community Action Of Southern Kentucky
12.2022 - 03.2025
Cook
North Jackson Elementary
07.2021 - 05.2022
LIHEAP Aide
Community Action of Southern Kentucky
11.2019 - 03.2020
LIHEAP Aide
Community Action of Southern Kentucky
11.2018 - 04.2019
Sales Associate
Nissan on Nicholasville
01.2004 - 01.2006
HIGH SCHOOL DIPLOMA -
PRYOR HIGH SCHOOL