Destiny Adkins
Louisville,
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/Phlebotomist
Concentra Urgent Care
10.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Registration Representative
Norton Healthcare, Norton Brownsboro Hospital
08.2023 - 10.2024
- Maintained accurate records by updating patient demographics, insurance, and financial information.
- Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
- Provided thorough information about admissions policies, financial requirements, and check-in procedures.
- Collaborated with cross-functional teams to improve departmental processes and ensure optimal workflow efficiency.
- Managed high-stress situations calmly while assisting patients experiencing medical emergencies or other urgent matters.
Medical Assistant Extern
Norton Healthcare
08.2024 - 10.2024
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
- Obtained client medical history, medication information, symptoms, and allergies.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Pharmacy Inventory Specialist
Onco360
10.2019 - 07.2023
- Contributed to a safe pharmacy environment by consistently following established procedures for handling hazardous materials.
- Collaborated with pharmacists to manage the controlled substance inventory, adhering to federal and state regulations.
- Coordinated with suppliers to resolve any discrepancies between purchase orders and delivered products, ensuring smooth operations within the pharmacy department.
- Supported patient care by maintaining adequate stock levels of critical medications, avoiding potential shortages or delays in treatment.
Pharmacy Technician
Chewy Pharmacy
04.2018 - 09.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
- Worked effectively in fast-paced environments.
Education
Diploma - Comprehensive Medical Assisting
MedQuest College
Louisville, KY10.2024
Kentucky School of Phlebotomy
10-2025
Skills
- HIPAA compliance
- Customer service
- Venipuncture
- Direct patient care
- Data entry
- Specimens collection and processing
- Medical terminology knowledge
Certification
- Naloxene
- Sex Trafficking
- Basic Life Support/AED
- CPR
- Safe House
Timeline
Medical Assistant/Phlebotomist
Concentra Urgent Care
10.2024 - Current
Medical Assistant Extern
Norton Healthcare
08.2024 - 10.2024
Registration Representative
Norton Healthcare, Norton Brownsboro Hospital
08.2023 - 10.2024
Pharmacy Inventory Specialist
Onco360
10.2019 - 07.2023
Pharmacy Technician
Chewy Pharmacy
04.2018 - 09.2019
Diploma - Comprehensive Medical Assisting
MedQuest College
Kentucky School of Phlebotomy
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