Destiny Adkins
Louisville
Summary
Compassionate and detail-oriented healthcare professional with strong experience in patient monitoring, clinical support, and administrative operations. Skilled in patient safety, electronic medical records, specimen handling, and communication with multidisciplinary healthcare teams. Demonstrated ability to remain focused in fast-paced or high-pressure environments while ensuring patient well-being and adherence to safety procedures. Dedicated to providing respectful, person-centered care and supporting high-quality outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant / Phlebotomist
Concentra Urgent Care
10.2024 - Current
- Provide compassionate and safe patient care during blood draws and procedures.
- Perform EKGs, injections, and phlebotomy with a high degree of accuracy.
- Maintain organized, sanitized exam rooms, and ensure equipment readiness.
- Assisted in maintaining a clean and safe environment, adhering to infection control protocols.
- Collaborated with healthcare team members to develop and implement individualized care plans.
Medical Assistant Extern
Norton Healthcare
07.2024 - 10.2024
- Prepared exam rooms and gathered equipment for patient visits.
- Performed vital signs, injections, and documented medical history information.
- Assisted with blood draws and ensured proper specimen labeling and handling.
Registration Representative
Norton Healthcare – Norton Brownsboro Hospital
08.2023 - 10.2024
- Collected and updated patient demographics, insurance details, and financial data.
- Ensured confidentiality and HIPAA compliance throughout registration processes.
- Communicated admission policies and financial requirements clearly to patients.
- Maintained calm and professionalism in high-stress or emergency situations.
- Collaborated with nurses and support teams to improve workflow efficiency.
Pharmacy Inventory Specialist
Onco360
06.2018 - 07.2023
- Followed strict safety procedures for hazardous material handling.
- Managed the controlled substance inventory in accordance with regulations.
- Coordinated with suppliers to resolve order discrepancies.
- Ensured essential medications were stocked to prevent treatment delays.
- Developed and maintained electronic health records for accurate patient data management.
Pharmacy Technician
Chewy Pharmacy
04.2018 - 09.2019
- Processed prescriptions and answered patient and provider inquiries.
- Supported accurate medication entry and fulfillment.
- Maintained efficiency in a fast-paced, high-volume environment.
Education
Diploma - Comprehensive Medical Assisting
MedQuest College
Louisville, KY10.2024
Phlebotomy Certification -
Kentucky School of Phlebotomy
Louisville10.2025
Skills
- Patient Monitoring & Safety Awareness
- Direct Patient Care & Redirection
- HIPAA Compliance
- EMR/EHR Systems
- Microsoft Teams, Word, Excel, Outlook
- Specimen Collection & Processing
- Phlebotomy & Venipuncture
- Data Entry & Documentation Accuracy
- Medical Terminology
- Effective Communication
- Team Collaboration
- Ability to Work Under Pressure
- Emergency response
Certification
- Basic Life Support (BLS) / AED
- CPR
- Naloxone
- Safe House Training
- Sex Trafficking Awareness
Timeline
Medical Assistant / Phlebotomist
Concentra Urgent Care
10.2024 - Current
Medical Assistant Extern
Norton Healthcare
07.2024 - 10.2024
Registration Representative
Norton Healthcare – Norton Brownsboro Hospital
08.2023 - 10.2024
Pharmacy Inventory Specialist
Onco360
06.2018 - 07.2023
Pharmacy Technician
Chewy Pharmacy
04.2018 - 09.2019
Diploma - Comprehensive Medical Assisting
MedQuest College
Phlebotomy Certification -
Kentucky School of Phlebotomy
Additional Job-Specific Qualifications
- Experience using EMR systems
- Strong verbal and written English communication
- Able to monitor patients remotely and identify safety risks
- Proficient using telehealth and camera-based monitoring systems