Tabatha LeBlanc
Michaels Arts and Crafts
Richmond
1
Certification
6
years of professional experience
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Professional in sales with strong focus on customer service and product knowledge. Proven ability to collaborate effectively with team members and adapt to changing needs. Skilled in driving sales, maintaining organized displays, and assisting customers. Reliable and results-driven, ensuring consistent achievement of sales targets and positive customer experiences.
Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.
Work History
Sales Floor Associate
5 Months- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Maintained organized merchandise displays, ensuring visual appeal and compliance with store standards.
- Collaborated with team members to optimize inventory management and restocking processes.
- Trained new associates on product knowledge and customer service best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Handled returns and exchanges with focus on customer satisfaction and policy adherence.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Delivery Coordinator OPD
1 Month- Coordinated delivery schedules to optimize logistics and ensure timely customer service.
- Managed inventory levels, tracking shipments to maintain accurate stock records.
- Analyzed delivery performance metrics to identify areas for process improvement.
- Inspected merchandise for damage and accuracy against order documents.
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Consulted with customers about delivery and order preparation requests.
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Followed company policies and procedures during shift.
Sales Associate
7 Months- Achieved customer satisfaction by providing personalized service and product recommendations.
- Managed inventory levels, ensuring optimal stock availability and organized displays.
- Trained and mentored new associates on sales techniques and store policies.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Resolved customer inquiries and complaints efficiently, fostering loyalty and repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
3rd Shift Stocker
5 Months- Stocked shelves efficiently to ensure product availability and visibility.
- Maintained organization of inventory in compliance with company standards.
- Maintained a positive and professional attitude while working in a fast-paced, overnight environment, ensuring efficient completion of stocking responsibilities.
- Provided outstanding customer service to late-night shoppers, addressing concerns, and offering assistance as needed.
- Maximized shelf space utilization by implementing creative merchandising techniques that showcased available products effectively.
- Assisted in maintaining a safe working environment by promptly addressing spills or hazards on the sales floor.
- Contributed to a seamless shopping experience for customers with well-organized displays and accessible products.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
- Greeted customers and directed to requested products.
Lead Associate Cashier
11 Months- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Lifeguard
2 Years 3 Months- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Developed a comprehensive training program for new lifeguards.
- Assisted with orientation sessions for new lifeguards in training.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Watched over swimmers to respond quickly to distress situations.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Cleaned, brushed and vacuumed pool to keep clean.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Recognized swimmers in need of assistance and acted quickly.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Used radio and digital technology to stay in constant communication with other protective service workers.
- Provided waivers and other safety documents for patrons to sign for legal guidelines.
Manager, Furniture Assembler
2 Years 5 Months- Position parts and subassemblies by aligning holes and notches.
- Adjust and repair furniture when necessary.
- Ensure all hardware is tightened properly during assembly process.
- Use power tools such as drills and electric saws to cut wood or other materials accurately.
- Smooth surfaces with sandpaper or steel wool after assembly is complete.
- Maintain a clean work area during the assembly process.
- Load and unload heavy furniture from trucks and trailers.
- Perform routine maintenance on machinery used in the production process.
- Follow safety protocols at all times while assembling furniture.
- Measured and marked cutting lines on materials and products.
- Assembled high-quality wooden furniture using hand and power tools.
- Trained new staff on safety protocols and assembly techniques, promoting a culture of safety.
- Maintained organized workstations, ensuring tools and materials were readily available for production tasks.
- Maintained a clean and organized workspace, promoting an efficient environment conducive to productivity.
- Enhanced furniture assembly efficiency by streamlining processes and improving workflow.
- Worked with management to confirm inventory to assemble and completed required pre-assembly reporting.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
Education
High School Diploma
Skills
Money Handling
Customer Relations
Loyalty Program Promotion
Customer service excellence
Complex Problem-Solving
Cash Drawer Balancing
Merchandise Restocking
Issue Resolution
Organizational abilities
Cleaning and sanitizing
Retail Merchandising
Staff Training
Product Knowledge
Customer Service
Product Recommendations
Customer Assistance
Cash Register Operation
Merchandise display
Store cleaning
POS system operation
Sales floor recovery
Retail merchandising expertise
Friendly and helpful
Honest and dependable
Adaptable and flexible
Strong communication and interpersonal skills
Attention to detail
Sales floor organization
Team cooperation
Team leadership
Relationship building
Positive customer engagement
Creative thinking
Basic mathematics
Goal driven
Flexible hours
Store opening and closing
Building customer loyalty
Item ticketing and pricing
Product merchandising
Inventory and stocking
Gift wrapping
Team supervision
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Multitasking Abilities
Affiliations
- Volunteered for Winnie-Stowell Fire Department August 2023 - September 2024
- Part of the Chambers County Sheriffs Office Explorer Post 1858 June 2023 - September 2024
Certification
CPR certified
Timeline
Delivery Coordinator OPD
Menards
06.2026 - 07.2026Read More
Sales Floor Associate
Michaels Arts and Crafts
03.2026 - CurrentRead More
Sales Associate
Kohls
11.2025 - 06.2026Read More
3rd Shift Stocker
Walmart
03.2025 - 08.2025Read More
Lead Associate Cashier
Market Basket
10.2023 - 09.2024Read More
Lifeguard
Harolds Fun Town Water Park
05.2021 - 08.2023Read More
Manager, Furniture Assembler
Creative Wood Works
06.2020 - 11.2022Read More
East Chambers High School
High School Diploma
Read More
References
References available upon request.
Education
other