A results-driven aviaƟon operaƟons leader with over 12 years of progressive experience in airport operaƟons, infrastructure development coordinaƟon, and project management. Proven experƟse in managing mulƟ-funcƟonal teams, opƟmizing aviaƟon logisƟcs, and driving process improvements through KPI development and automaƟon. Holds an MBA with a focus on Project Management, with a solid background in regulatory compliance (ICAO, ASSI), capital project oversight, and stakeholder engagement. CommiƩed to advancing aviaƟon infrastructure and operaƟonal excellence at the Cayman Islands Airports Authority (CIAA).
Overview
14
14
years of professional experience
Work History
Logistics Advisor - Aviation/Personnel Logistics & Data Management
ExxonMobil Global Services
10.2024 - Current
Coordinate end-to-end aviation logistics across multiple international operations hubs, including flight scheduling and crew rotations.
Provide project management support in data validation, KPI performance tracking, and operational efficiency analyses using Power BI.
Collaborate with global aviation service providers and contractors to ensure alignment with safety and performance standards.
Generate executive reports and strategic recommendations for global aviation operations optimization.
Aviation Logistics Coordinator - Airport Operations & Development Support
NSB/ExxonMobil Guyana - Eugene F. Correia International Airport
09.2022 - 09.2024
Managed helicopter and fixed-wing logistics operations supporting offshore energy sector activities, ensuring alignment with project timelines.
Supervised cross-functional teams handling airside coordination, passenger processing, and safety inspections.
<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD
Aviation Logistics Information Management & Support (ALIMS) Specialist at United States Marine CorpsAviation Logistics Information Management & Support (ALIMS) Specialist at United States Marine Corps