Results-driven professional with a strong background in hospitality. Known for leadership in training staff and enhancing operational efficiency. Committed to creating memorable customer experiences through adaptability and effective communication.
Overview
12
12
years of professional experience
Work History
Bartender
Big Whiskey's American Bar & Grill
Owensboro, KY
07.2025 - Current
Crafted and served diverse beverage selections, ensuring high-quality customer experiences.
Maintained cleanliness and organization of bar area, enhancing operational efficiency.
Trained new staff on bartending techniques and menu offerings to ensure consistency in service.
Developed and implemented cocktail recipes that increased customer satisfaction and repeat business.
Collaborated with kitchen staff to synchronize food and drink service for optimal guest experience.
Handled customer inquiries and complaints professionally, fostering positive relationships with patrons.
Served high customer volumes during special events, nights, and weekends.
Brand Ambassador
Brewco Marketing Group
Central City, KY
01.2022 - 01.2025
Cultivated brand awareness through direct consumer engagement and promotional activities.
Developed and implemented marketing strategies to enhance product visibility and consumer loyalty.
Coordinated events and promotional campaigns, ensuring alignment with brand objectives and target audience needs.
Trained new ambassadors on brand messaging, engagement techniques, and promotional best practices.
Prep Line Cook
Lure Seafood & Grill
Owensboro, KY
03.2021 - 11.2023
Prepared high-quality ingredients for seafood dishes, ensuring freshness and consistency.
Assisted in menu item preparation, adhering to recipes and presentation standards.
Maintained cleanliness and organization of prep area, following health and safety guidelines.
Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency.
Stocker
Walmart
Owensboro, KY
12.2018 - 07.2019
Organized inventory on shelves to enhance product visibility and accessibility.
Assisted in unloading and stocking merchandise from delivery trucks efficiently.
Monitored stock levels and reported discrepancies to management for timely restocking.
Collaborated with team members to maintain a clean and safe working environment.
Package Handler
UPS
Owensboro, KY
10.2017 - 10.2018
Operated package scanners to ensure accurate tracking and processing of shipments.
Loaded and unloaded packages efficiently, adhering to safety protocols and operational guidelines.
Enhanced workflow by organizing packages based on size and destination for optimal transportation efficiency.
Collaborated with team members to maintain a clean and organized work environment, improving overall productivity.
Cashier
Walmart
Owensboro, KY
05.2015 - 10.2017
Processed customer transactions accurately using point-of-sale systems.
Assisted customers with inquiries and provided product information.
Maintained cleanliness and organization of checkout areas for efficiency.
Trained new cashiers on operational procedures and customer service standards.
Gym Staff Member
CLiff Hagan Boys & Girls Club
Owensboro, KY
09.2014 - 07.2016
Assisted in daily operations of gym facilities, ensuring cleanliness and organization.
Monitored member attendance and participation to enhance program effectiveness.
Led group fitness classes, encouraging participation and promoting healthy lifestyles among members.
Enforced rules and held the kids accountable for not following gym regulations.