Devon Lewis
Junction City
Summary
Analytical professional skilled in financial assessment and patient support. Known for effective communication and critical thinking, with a focus on fostering compliance and operational efficiency to enhance overall service delivery.
Overview
11
11
years of professional experience
Work History
Administrative Triage Generalist
LHC Group
Lafayette
09.2025 - Current
- Identify needs of the patient promptly and efficiently.
- Support the staff in maintaining compliance with healthcare regulations and policies.
- Answer and document inbound and outbound calls following protocols and best practices.
- Manage scheduling of appointments to optimize workflow efficiency.
Assistant Manager
OneMain Financial
Danville
06.2024 - 01.2025
- Exceed customer expectations through ease, empathy and encouragement while delivering results for individual and branch goals.
- Educate and inform customers on optional insurance products to ensure a thorough understanding and protection in the event life happens.
- Maintained up-to-date knowledge of company products and services.
- Evaluated loan applications to determine eligibility and creditworthiness.
Branch Manager
Mariner Finance
Danville
10.2018 - 06.2024
- Implement internal branch auditing procedures that meet or exceed company policy. Monitor and approve monthly expenses, account reconciliation and accounts payable.
- Consistently reviews and develops action plans for delinquent loan accounts, negotiating extensions of refinancing and collecting payments due.
- Accountable for a profitable operation by meeting quarterly goals and controlling expenses while leading a smooth and functional branch.
- Verified cash by balancing cash drawers and maintaining cash count records.
Credit Manager
Heights Finance
Danville
02.2015 - 10.2018
- Evaluated customer creditworthiness using financial reports and payment histories to inform lending decisions.
- Engaged with customers on past-due accounts, providing tailored solutions to facilitate resolution.
- Maintained precise records of accounts payable and receivable to ensure financial accuracy.
- Managed inbound calls with confidence and made proactive outbound calls to attract new business.
Education
Career Diploma - Payroll Management
Ashworth College
Norcross, GA05-2021
High School Diploma -
Boyle County High School
Danville, KY05-2009
Skills
- Documentation and recordkeeping
- Data entry
- Cash management
- Loan processing
- Critical thinking
- Time management
- Active listening
- Interpersonal skills
Accomplishments
- Mariner Finance- President's Club, 2023
Timeline
Administrative Triage Generalist
LHC Group
09.2025 - Current
Assistant Manager
OneMain Financial
06.2024 - 01.2025
Branch Manager
Mariner Finance
10.2018 - 06.2024
Credit Manager
Heights Finance
02.2015 - 10.2018
Career Diploma - Payroll Management
Ashworth College
High School Diploma -
Boyle County High School