Devonie Strickley
Ludlow
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
6
6
years of professional experience
Work History
Sr. Key Account Manager
ZF Group
10.2021 - Current
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Assistant Store Manager
Aldi USA
03.2018 - 10.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Assistant Store Manager
Fort Mitchell Public House
09.2017 - 10.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
Bachelor of Science - Informatics And Communications
Northern Kentucky University
Highland Heights, KY04.1993
Skills
- Key Account Management
- Sales Program Creation
- Needs Analysis
- Account Retention
- Regulatory Compliance
- Account Management
- Client Relationship Building
Timeline
Sr. Key Account Manager
ZF Group
10.2021 - Current
Assistant Store Manager
Aldi USA
03.2018 - 10.2021
Assistant Store Manager
Fort Mitchell Public House
09.2017 - 10.2021
Bachelor of Science - Informatics And Communications
Northern Kentucky University
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