Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dezney Deeds

Hopkinsville

Summary

Dynamic Certified Medical Assistant with extensive experience at Premier Medical Group, excelling in patient care and documentation. Proven ability to enhance clinic efficiency and reduce wait times through effective scheduling and specimen processing. Skilled in HIPAA compliance and empathetic communication, ensuring optimal patient experiences and outcomes. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

3
3
years of professional experience

Work History

Certified Medical Assistant

Premier Medical Group
11.2024 - Current
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Certified Medical Assistant

Western Kentucky Medical Group
08.2024 - 10.2024
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.

Customer Service Representative

TTEC
03.2022 - 09.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Certified Medical Assistant

Infinity Family Care
10.2022 - 12.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.

Education

Christian County High School
Hopkinsville, KY

Certified Clinical Medical Assistant ,phlebotomis -

Lighthouse Resource Center
Cadiz, KY

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Medication administration
  • Patient documentation

Timeline

Certified Medical Assistant

Premier Medical Group
11.2024 - Current

Certified Medical Assistant

Western Kentucky Medical Group
08.2024 - 10.2024

Certified Medical Assistant

Infinity Family Care
10.2022 - 12.2023

Customer Service Representative

TTEC
03.2022 - 09.2024

Christian County High School

Certified Clinical Medical Assistant ,phlebotomis -

Lighthouse Resource Center

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Dezney Deeds