Diaa Elsayed

• Serve as executive advisor to the GCEO and subsidiary CEOs, supporting strategic direction, investment assessments, and project governance across the NTEC group.
• Directed strategic oversight of Enertech, NTEC’s renewable energy and infrastructure subsidiary, leading a multidisciplinary team and providing advisory to the CEO on feasibility studies, fund assessments, and partnership evaluations.
• Personally led market research and due diligence to validate investment opportunities and ensure alignment with NTEC’s strategic and financial objectives.
• Supervised subsidiary restructuring and ensured all project development processes complied with corporate governance and investment standards.
• Conducted an independent assessment of the Energy & Climate Transition Fund (USD 1B) and provided recommendations to enhance fund strategy, governance, and investment pipeline alignment with NTEC’s sustainability and growth objectives.
• Contributed to the evaluation of regional projects and partnerships—including infrastructure and technology park initiatives—by providing strategic and investment advisory input to improve feasibility outcomes and alignment with group priorities.
• Oversaw NTEC’s 2022–2027 strategy execution, including KPIs, Balanced Scorecards, and strategic dashboards, as Head of the Strategic Delivery Office.
• restructured operations by creating working systems with clear processes, accountability mechanisms, and measurable KPIs, which successfully aligned previously misaligned teams and improved performance across key functions

National Advisory Services Company, Kuwait

• Directed multiple high-impact advisory projects for government-linked entities in tourism, utilities, housing, ports, and transportation.
• Designed and implemented strategic assessments, transformation roadmaps, governance frameworks, and business plans aligned with national development objectives.
• Led a team of consultants in organizational restructuring, HR policy reform, and operational optimization for entities such as the Ports Authority and Public Authority for Housing Welfare.
• Oversaw the creation of a Technology Transfer Office, fostering innovation and R&D commercialization.
• Ensured all projects delivered measurable institutional efficiency and governance alignment.

Phono (subsidiary of Ooredoo), Kuwait

• Established and managed the Contract Quality Assurance Function, leading a team of 15 and improving throughput from 20,000 to 100,000 contracts per month through process optimization and system enhancements.
• Oversaw call center performance, implementing refined KPIs and workflow processes that increased productivity to 250+ calls per agent per day.
• Designed and executed retail and franchise growth plans, supporting two retail managers and a 50-member sales team, achieving measurable revenue and market expansion.
• Standardized franchise operations through process checklists and store branding protocols, reducing setup time to 1–2 months per outlet.
• Directed the migration of retail systems to Siebel CRM, ensuring seamless transition across Phono and Ooredoo dealer networks.
• Led 30+ new franchise store launches, managing brand compliance, marketing campaigns, and operational readiness within budget and schedule.

• Founded and scaled a real estate development and investment firm, overseeing planning, financing, and construction of residential communities.
• Negotiated land consolidation and project phasing with public and private stakeholders, resulting in sustainable community development.
• Conducted investment analysis and portfolio management achieving 70–100% returns in mutual fund investments through disciplined research and risk assessment.
• Served as Business Lecturer at the Syrian Virtual University and UNDP-certified trainer, delivering training programs in strategy, management, and entrepreneurship.