Dianela Bello Ramirez
Louisville
Summary
Distinguished for enhancing quality control at DCL, I leveraged defect identification and teamwork to significantly improve product standards. My background spans from assembly lines to customer service, where I've excelled in fostering positive relationships and maintaining high productivity. My expertise includes efficient organization and a commitment to workplace safety, contributing to a track record of success across various roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assembly Line Worker
KCC
03.2022 - Current
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Followed protocols to enhance protection and maintain safe work environment.
Returns Processor
Amazon
11.2020 - 02.2022
- Unloaded, inspected, and stored damaged and returned products.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
- Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.
- Conducted regular audits of returns inventory to identify discrepancies, initiating corrective actions when necessary.
- Operated electric pallet jack.
QA Inspector
DCL
07.2020 - 11.2020
- Streamlined QA documentation by maintaining organized records of all inspections, tests, and findings.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
- Ensured compliance with industry standards by diligently following inspection protocols.
- Collaborated with cross-functional teams to pinpoint root causes of defects and implement corrective actions.
- Increased customer satisfaction with timely identification and resolution of quality issues.
- Evaluated effectiveness of corrective actions taken in response to identified quality issues, ensuring long-lasting improvements were achieved.
- Facilitated open communication between production staff and quality assurance teams to foster a collaborative work environment focused on achieving common goals.
Cashier
PLS Check Cashing
05.2019 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Seneca High School
3510 Goldsmith LN 05-2019
Skills
- Product assembly
- Assembly and production
- Production lines
- Defect identification
- Quality control techniques
- Product inspection
- Computer skills
- Workplace safety
- Shipping and receiving
- Efficient organization
- Warehouse operations
- Teamwork
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Money handling
- Cash register systems
- Staff training
- Refund handling
- ID verification
- Attention to detail
- Customer service
- Data entry efficiency
- Numerical data entry
- Data entry knowledge
- Friendly, positive attitude
- Teamwork and collaboration
- Multilingual proficiency
- Translation accuracy
Certification
- Notary Public License - Kentucky Secretary of State or Equivalent Authority.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assembly Line Worker
KCC
03.2022 - Current
Returns Processor
Amazon
11.2020 - 02.2022
QA Inspector
DCL
07.2020 - 11.2020
Cashier
PLS Check Cashing
05.2019 - 07.2020
- Notary Public License - Kentucky Secretary of State or Equivalent Authority.
High School Diploma -
Seneca High School
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