DIANNA WATKINS
Science Hill
Summary
Experienced with therapeutic techniques and client-focused care. Utilizes active listening and empathy to create supportive environment. Knowledge of crisis intervention and individualized treatment planning, ensuring effective support for diverse client needs. Knowledgeable counselor with solid track record in providing compassionate and effective counseling services. Leveraged therapeutic techniques to support clients in overcoming personal challenges and improving mental health.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Counselor
Protea BHC
01.2021 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
- Built strong relationships with community partners to expand available resources for clients in need of additional support services or referrals.
- Coordinated with external agencies for referrals, case management, and collaboration on behalf of clients, optimizing service delivery.
SOS Detox Monitor
Sky Hope Recovery Center for Women
12.2019 - 04.2020
- Recognized and intervened in emergent medical and psychological emergencies faced by detoxing individuals
- Reinforced required personal hygiene requirements such as bathing to support facility standards
- Assisted with intakes, including initial assessments, urine testing and data entry
- Monitored clients to help maintain optimal security and safety requirements
- Monitored and reported clients' progress
- Improved patient outlook and daily living through compassionate care
- Fostered independence in disabled individuals while closely monitoring safety at all times
- Facilitated best care by developing strong and trusting rapport with patient
- Supervised medication administration, personal hygiene and other activities of daily living
- Administered necessary medications as directed by care plan
Case Worker Assistant
Over My Head homeless shelter
08.2019 - 12.2019
- Recorded comprehensive case notes and follow up documentation for admitted and transferred clients
- Coordinated case management functions, including placement monitoring, crisis intervention and discharge planning
- Followed strict policies and procedures to maintain client confidentiality and keep data private
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings
- Monitored and documented status updates on health and wellbeing of each child under care or assessment
- Conducted intake interviews, including bio-psycho-social assessments, to determine clients' eligibility and suitability for program
SOS Detox Monitor
Sky Hope Recovery Center for Women
01.2019 - 07.2019
- Reinforced required personal hygiene requirements such as bathing to support facility standards
- Assisted with intakes, including initial assessments, urine testing and data entry
- Monitored clients to help maintain optimal security and safety requirements
- Monitored and reported clients' progress
- Improved patient outlook and daily living through compassionate care
- Fostered independence in disabled individuals while closely monitoring safety at all times
- Facilitated best care by developing strong and trusting rapport with patient
- Supervised medication administration, personal hygiene and other activities of daily living
- Administered necessary medications as directed by care plan
Education
Master of Arts - Human Services And Counseling
Lindsey Wilson College
Columbia, KY12.2021
Bachelor of Arts - Human Services And Counseling
Lindsey Wilson College
Columbia, KY12.2019
Associate of Science - General Studies
Somerset Community College
Somerset, KY12.2018
Associate of Arts - General Studies
Somerset Community College
Somerset, KY05.2018
Skills
- Data management
- Building rapport with clients
- Computer skills
- Skilled in intake interviewing
- Case documentation
- Counseling
- Mental health support
- Professional boundaries
- Building rapport
- Client advocacy
- Service coordination
- Problem-solving
- Coordination and teamwork
Timeline
Counselor
Protea BHC
01.2021 - Current
SOS Detox Monitor
Sky Hope Recovery Center for Women
12.2019 - 04.2020
Case Worker Assistant
Over My Head homeless shelter
08.2019 - 12.2019
SOS Detox Monitor
Sky Hope Recovery Center for Women
01.2019 - 07.2019
Bachelor of Arts - Human Services And Counseling
Lindsey Wilson College
Associate of Science - General Studies
Somerset Community College
Associate of Arts - General Studies
Somerset Community College
Master of Arts - Human Services And Counseling
Lindsey Wilson College
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