Detail-oriented team player with strong organizational skills. Friendly with background in various settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Receptionist
Colonial Heights Senior Living
08.2022 - Current
Handled assignments independently with good judgement and critical thinking skills.
Collected rent payments, handled cash transactions, and maintained payments records accurately.
Answered phone promptly, directed incoming calls accordingly and responded to inquiries from callers seeking information.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Cashier
Pet Smart
01.2021 - 05.2021
Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Provided backup support for other departments when needed, showcasing versatility within retail environment.
Greeted customers entering store and responded promptly to customer needs.
Restocked and organized merchandise.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Dietary Aide
The Seasons
06.2019 - 10.2019
Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
Assisted in preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Enhanced kitchen efficiency by maintaining clean and organized workspace, ensuring timely meal production and delivery.
Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Cashier
Kroger
06.2017 - 05.2019
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Promoted store promotions and incentive programs to increase overall sales revenue.
Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Education
Bachelor of Arts - Criminal Justice
Northern Kentucky University
Highland Heights, KY
05.2024
Skills
Verbal and Written Communication
Business Correspondence
Time Management
Documentation
Prioritization
Billing and Payment Processing
Human Relations
Confidentiality
Problem Solving
Attention to Detail
Timeline
Receptionist
Colonial Heights Senior Living
08.2022 - Current
Cashier
Pet Smart
01.2021 - 05.2021
Dietary Aide
The Seasons
06.2019 - 10.2019
Cashier
Kroger
06.2017 - 05.2019
Bachelor of Arts - Criminal Justice
Northern Kentucky University
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