Donald Roark
Richmond
Summary
Hardworking material handler with several years of experience working closely with other staff and leaders to move goods efficiently. Alert when transporting heavy loads hazardous materials. Team-player quick to communicate issues and work with others to resolve.
Overview
12
12
years of professional experience
2014
2014
years of post-secondary education
Work History
Material Handler
Hyster-Yale Group
Berea
10.2016 - Current
- Operated forklifts and pallet jacks for material transportation.
- Loaded and unloaded materials from delivery trucks efficiently.
- Maintained accurate inventory records using warehouse management systems.
- Managed work area cleanliness by following company guidelines for organization.
- Followed safety protocols to ensure a secure working environment consistently.
Call Center Representative
Xerox
Lexington
08.2015 - 10.2016
- Provided exceptional customer service through effective communication and problem resolution.
- Managed high-volume inbound calls while maintaining professionalism and efficiency.
- Collaborated with team members to streamline processes and improve call handling efficiency.
TLE Technician
Walmart
Berea
02.2014 - 08.2015
- Assisted in training new technicians on safety protocols and operational procedures.
- Diagnosed and repaired electronic equipment and systems for efficient operation.
- Performed routine maintenance on tools and machinery to ensure reliability.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Education
Madison Southern
Berea, KentuckySkills
- Forklift operation
- Equipment maintenance
- Process improvement
- Time management
- Attention to detail
- Warehouse safety
- Material handling
Timeline
Material Handler
Hyster-Yale Group
10.2016 - Current
Call Center Representative
Xerox
08.2015 - 10.2016
TLE Technician
Walmart
02.2014 - 08.2015
Madison Southern