Summary
Overview
Work History
Education
Skills
Timeline
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Donavan Cowart

Burlington

Summary

Dynamic Scheduler at Positive Pathways with a proven track record in schedule management and client-specific scheduling. Demonstrated excellent communication and problem-solving skills while maintaining accurate patient records and enhancing appointment efficiency. Committed to teamwork and collaboration, ensuring optimal patient care in a fast-paced environment.

Overview

9
9
years of professional experience

Work History

Scheduler

Positive Pathways
09.2016 - Current
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Confirmed patient appointments day before scheduled.
  • Answered phone calls and messages for mental health office, scheduling appointments, and handling patient inquiries.
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
  • Maintained accurate patient records for proper tracking of patient history and treatment.
  • Followed up with patients to reschedule missed appointments.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Education

High School Diploma -

Randall Cooper High School
Union

Skills

  • Schedule verification
  • Client-specific scheduling
  • Teamwork and collaboration
  • Excellent communication
  • Willing and able to learn quickly
  • Reliable
  • Work well with others or independently
  • Problem solving
  • Schedule management
  • Data entry

Timeline

Scheduler

Positive Pathways
09.2016 - Current

High School Diploma -

Randall Cooper High School

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Donavan Cowart