Donna Belcher
Madisonville
Summary
Resourceful Shift Leader Manager known for high productivity and efficient task completion. Possess specialized skills in team leadership, operational management, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring effective team coordination and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Shift Leader Manager
Loves Travel Stop
Hanson
05.2021 - Current
- Supervised daily operations and ensured compliance with company policies.
- Managed staff to complete daily tasks
- Trained new employees on customer service protocols and safety procedures.
- Resolved customer complaints effectively to maintain high satisfaction levels.
- Monitored cash handling procedures to ensure accuracy and security of transactions.
Assistant Manager
Thompsons mobile home rental n sales
Madisonville
03.2017 - 11.2020
- Assisted in managing daily operations of mobile home rental and sales.
- Coordinated with clients to understand their housing needs and preferences.
- Organized property showings and ensured homes were presentable for potential renters.
- Repaired and remodeled rental properties.
- Maintained lawn care.
Special handler
Carhartt
Hanson
05.2005 - 10.2009
- Inspected finished products for quality assurance before packaging.
- Performed different tasks such as price stickers, hangers, poly bags and stuffing labels as requested from customer.
Education
Lake Central High School
Saint John, INSkills
- Staff training
- Customer service
- Cash handling
- Operational compliance
- Team leadership
- Effective communication
- Problem solving
- Employee training
- Team management
References
References available upon request.
Timeline
Shift Leader Manager
Loves Travel Stop
05.2021 - Current
Assistant Manager
Thompsons mobile home rental n sales
03.2017 - 11.2020
Special handler
Carhartt
05.2005 - 10.2009
Lake Central High School