Donna white
Elizabethtown
Summary
Dynamic Cashier Team Lead with a proven track record at Culver's Restaurant, excelling in customer service and team leadership. Expert in cash handling and training new hires, I consistently improved checkout efficiency and resolved customer issues, fostering a positive environment and enhancing overall service quality.
Overview
27
27
years of professional experience
Work History
Cashier Team Lead
Culver's Restaurant
2014.10 - 2024.06
- Processed customer transactions accurately and efficiently.
- Assisted team members in maintaining a clean and organized checkout area.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Learned cash register operations and point-of-sale system functionalities.
Cashier Team Lead
McDonald's Restaurant
1997.07 - 2014.08
- Supported inventory management by restocking merchandise as needed.
- Adapted to varying workloads during peak hours to maintain service quality.
- Collaborated with management to implement improved checkout procedures.
- Trained new cashiers on operational standards and best practices.
Education
High School Diploma -
Hartford High School
White River Jct Vermont 06.1989
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Positive attitude
- Cash register operation
- Cash handling expertise
- Cashier training
- New hire training
- Coaching and mentoring
Timeline
Cashier Team Lead
Culver's Restaurant
2014.10 - 2024.06
Cashier Team Lead
McDonald's Restaurant
1997.07 - 2014.08
High School Diploma -
Hartford High School