Summary

Overview

Work History

Education

Skills

Timeline

Doris Fernandez

Louisville

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with, multitasking and time management abilities. Devoted to giving every employee a positive experience.

Seeking new opportunities to expand skills while facilitating company growth.

Overview

years of professional experience

Work History

PT Front Line Supervisor

UPS

06.2024 - Current

Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment, assisted with day-to-day operations, working efficiently and productively with all team members.
Excellent communication skills, both verbal and written.
Strengthened communication skills through regular interactions with others, developing and maintaining courteous and effective working relationships.
Managed time efficiently in order to complete all tasks within deadlines while demonstrating strong organizational and time management skills when leading multiple projects.
Proved successful working within tight deadlines and a fast-paced environment.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently, adapting to new technology and software applications.
Passionate about learning and committed to continual improvement.
Assessed staff performance regularly, implementing performance improvement plans when necessary to bring underperforming employees up to standard expectations.
Enforced safety policies and procedures to decrease potential employee injuries, reducing injuries.
Verified operation of equipment by evaluating equipment, performing troubleshooting and calling for repairs.
Provided ongoing coaching and feedback to employees, fostering an environment of continuous learning and growth.

Air Handler

UPS

10.2023 - 06.2024

Inspected packages as air handler to ensure there is not any damage or deterioration.
Ensured compliance with safety regulations while performing tasks.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Loaded shipments to trucks and picked up and moved packages and items using proper equipments.

Relationship Banker

Truist Bank

01.2021 - 01.2023

Provided customers with financial advice and assistance in setting up accounts, loans, and investments.
Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
Built long-term relationships with customers by providing personalized service and support.
Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
Researched customer inquiries regarding account balances, transactions, fees, interest rates.
Processed customer requests for withdrawals or transfers from existing accounts.
Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.

Team Leader

Perry Ellis International

10.2019 - 03.2020

Coordinated sale activities during the shift to reach daily goals.
Developed strategies for problem solving and conflict resolution among team members.
All others task assinged.
Monitored daily workflow to ensure adherence to established policies and procedures.
Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Maintained a positive work environment that promoted collaboration between team members.