Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doug Cottengim

Erlanger

Summary

Strategic full-cycle IT talent acquisition leader with extensive national staffing and recruiting experience, skilled in building high-performing teams and delivering comprehensive recruiting solutions. Expertise includes sourcing and engaging global talent across diverse sectors such as Technology, Finance and Accounting, Engineering and Architecture, Manufacturing, Construction, Health Care, and Supply Chain and Logistics. Recognized for developing innovative recruiting strategies and process improvements, managing offshoring initiatives, and collaborating with Procurement and Strategic Sourcing to enhance hiring outcomes. Proficient in leveraging advanced ATS and sourcing tools including Workday, Greenhouse, Taleo, and LinkedIn Recruiter to streamline delivery cycles and optimize recruitment efficiency.

Overview

29
29
years of professional experience

Work History

Director of Delivery/ Talent Acquisition

Encore Talent Solutions
02.2025 - Current
  • Lead a high-performing recruiting team of 7 people: Hire, develop, and lead a team of high performing recruiters across full-cycle recruiting and sourcing.
  • Partner on departmental talent strategy to come up with best staffing solution for internal roles and our clients.
  • Act as a strategic partner on market trends, compensation insights, and competitive candidate landscape on a national scale.
  • Regularly manage pipeline activity and maintain data integrity and proactively share data-centric feedback with internal & external stakeholders to improve hiring outcomes.
  • Establish, Monitor and evaluate recruitment metrics focusing on headcount goal, time to submit, number of submittals, time-to-fill, quality of hire, diversity, and overall cost efficiency.
  • Drive continual improvement in recruitment procedures, tools, and candidate experience to ensure operational excellence.
  • Execute on hiring goals with a focus on acquiring top talent to meet our current and future hiring needs.
  • Hire, develop and lead an inclusive, engaged, and high performing team.

Practice Director – IT Talent

Robert Half Technology
11.2023 - 02.2025
  • Responsible for rebuilding the Cincinnati office on the Recruiting side as well as rebranding RHT in the Cincinnati, Dayton, Lexington & Louisville markets.
  • Oversee and direct a team of Recruiters focusing on the full life cycle talent acquisition/ recruitment processes for med-high level IT positions primarily in the Ohio and Kentucky markets.
  • Provide leadership, coaching and mentorship to the team in order for them to reach their full potential
  • Lead all aspects of the end-to-end recruitment process.
  • Direct responsibility and oversight on talent acquisition strategy, process, systems, and structure for assigned clients/markets.
  • Manage recruiting processes to enhance efficiency and candidate experience.
  • Working directly with regional client managers to identify staffing needs, discuss market labor trends, develop workforce planning strategies, and serve as their direct point of contact for Staffing/ Talent Acquisition needs.
  • Manage client relationships to evaluate cost/benefit of recruiting spend.
  • Working with other client HR team members to identify talent acquisition needs and companywide initiatives to improve customer experience and recruiting results.

Principal Recruiter (Contract)

Jobot - National Coverage
07.2022 - 07.2024
  • Brought in to build out Recruiting teams that specialize in matching qualified candidates with hard-to-fill positions in Technology, Finance & Accounting, Engineering, Construction & Office Administration.
  • Evaluate, streamline and improve recruiting processes.
  • Develop and maintain recruiting performance metrics.
  • Consistently access labor market conditions and analyze hiring trends in order to create metrics and address business needs.
  • Research and identify recruiting tools to better the team’s performance in sourcing and attracting top talent.
  • Evaluate market trends to identify opportunities to improve recruiting strategies.

Market Director OH/KY

Russell Tobin
06.2019 - 06.2022
  • Responsible for rebuilding the Cincinnati office and starting the Louisville office from ground up.
  • Oversee and direct a team of 7 Recruiters/ Account Managers focusing on the full life cycle sales and recruitment processes for med-high level IT positions primarily in the Ohio and Kentucky markets.
  • Provide leadership, coaching and mentorship to the team in order for them to reach their full potential.
  • Lead all aspects of the end-to-end recruitment process.
  • Ability to think strategically and pragmatically in order to create and oversee talent strategies, align resources to complex hiring needs and a proven ability to achieve results.
  • Collaborate with hiring managers by defining mutual success and setting expectations for timeframes and recruiting support to provide positive client experience.

Managing Director/ Partner

CLICK IT Staffing
06.2013 - 05.2019
  • Responsible for starting the Cincinnati office from the ground up.
  • Oversee and direct a team of 8 Recruiters focusing on the full life cycle sales and recruitment processes for med-high level IT positions in the Cincinnati & Dayton markets.
  • Oversee 250 Off-shore Recruiters setting up training, performance metrics, vertical focus.
  • Work daily to create a culture that reflects our mission - “The Relationship Driven IT Staffing Firm”.
  • Oversee all activities related to the sales & delivery process within the Cincinnati/Dayton, OH and Dallas/Ft Worth, TX markets.
  • Responsible for hiring and supervision of a team of Recruiters & Account Managers.
  • Responsible for training and career development of all team members.
  • Conduct and lead daily whiteboard meetings. Set daily activity goals for teams, ensure attainment of set goals, and provide day-to-day guidance and direction.
  • Conduct weekly one-on-one meetings with team members and perform account reviews.
  • Ensure top accounts and job orders are prioritized accordingly.
  • Develop service and delivery plans in support of client strategies and objectives.
  • Develop and foster effective working relationships and oversee hiring initiatives with client representatives and stakeholders.
  • Recommend improvement of strategies based on market research and competitor analyses.
  • Oversee implementation of approved strategies and initiatives.
  • Analyze operational and financial data; prepare market forecasts and projections.
  • Identify customer needs and be responsive to changing business environment and conditions.
  • Serve as the quality checkpoint associated with the service and delivery process.
  • Provide ongoing performance feedback to each team member, both informally and through the formal performance evaluation process. Drive performance accountability for all team members.
  • Provide support by accompanying team members to key client visits when appropriate.
  • Ensure day-to-day business is conducted within compliance of corporate policies and procedures.
  • Develops and executes daily plans for Recruiting team.

Managing Director

Kforce Professional Staffing
05.2012 - 06.2013
  • Company Overview: (Local office was shut down)
  • IT & Finance/Accounting Divisions
  • Direct and lead a team of 5 Account Managers and 7 Recruiters focusing on the full life cycle sales and recruitment processes for med-high level IT & Finance/Accounting positions in the Cincinnati & Dayton markets.
  • Oversee all activities related to the sales & recruiting delivery process within the Cincinnati & Dayton markets.
  • Responsible for the hiring and supervision of a team of Account Managers & Recruiters.
  • Responsible for training and career development of team members.
  • Set daily activity goals for team, ensure attainment of set goals, and provide day-to- day guidance and direction.
  • Conduct weekly one-on-one meetings with team members and perform account reviews with all Account Managers and Recruiters.
  • Ensure top accounts and job orders are prioritized accordingly.
  • Develop service and delivery plans in support of organizational strategies and objectives.
  • Recommend improvement of strategies based on market research and competitor analyses.
  • Oversee implementation of approved strategies and initiatives.
  • Analyze operational and financial data; prepare market forecasts and projections.
  • Identify customer needs and be responsive to changing business environment and conditions.
  • Serve as the quality checkpoint associated with the service and delivery process.
  • Provide ongoing performance feedback to each team member, both informally and through the formal performance evaluation process. Drive performance accountability for all Account Managers and Recruiters.

Director of Sales & Marketing

ESA – Employment Screening Associates
04.2011 - 05.2012
  • Responsible for establishing and directing the efforts of the sales team towards the achievement of the strategic and operational objectives of the group.
  • Responsible for career development, planning and performance of team members.
  • Directs staffing, training, and performance evaluations to continually improve results.
  • Manages all direct field sales account managers in the sale of the organization’s services to specific existing or strategic accounts on a national geographic basis.
  • Develop and implement strategic sales plans to achieve company goals.

Market Manager/Sr. Account Director

Kforce Professional Staffing
01.2006 - 01.2011
  • Direct and lead a team of 4 Account Managers (Direct reports) and 4 Recruiters (Indirect reports) focusing on the full life cycle contract sales and recruitment processes for med-high level IT Staff positions. Approximately generating $2M in Revenue per Quarter. Responsibilities to include, but are not limited to:
  • Responsible for establishing and directing the efforts of the sales team towards the achievement of the strategic and operational objectives of the group.
  • Responsible for career development, planning and performance of team members.
  • Directs staffing, training, and performance evaluations to continually improve results.
  • Manages all direct field sales account managers in the sale of the organization’s services to specific existing or strategic accounts within the local market.
  • Lead daily recruiting efforts to meet the demands of client base.
  • Personally, responsible as a producing Account Manager for developing and managing our top 10-12 revenue generating accounts in Cincinnati. Responsible for combined revenue generation of $4M+ annually.

IT Account Manager/Sr. Technical Recruiter

Kforce Professional Staffing
01.2003 - 01.2006
  • Attained Gold and Platinum Performer each year (Top 10% of all Account Managers/Recruiters Nationwide)

Sr. Technical Recruiter

TechSoft Systems, Inc.
01.2000 - 01.2003
  • Directed ALL technical recruiting functions for the local Consulting/Staff Augmentation Division. Technical recruitment of IT professionals for contract, contract-to- hire, and direct placement opportunities.
  • Create recruiting process for the sourcing and hiring of candidates for salaried and hourly Kforce consulting positions.
  • Involved in sourcing candidates to fill Perm positions for the Recruiting/Perm Staffing Division. These are FT/Perm positions for Fortune 100/500 companies.
  • Filled 80-90% of needs given to recruiting by account managers generating aprox. $30K GP/ month.

Recruiting Manager/ Resource Manager

TechSoft Systems, Inc.
11.1999 - 08.2000
  • Responsible for the growth and retention of a 40+ consultant branch. As Recruiting Manager my responsibilities included:
  • Performed various generalist duties including: employee relations, recruiting/ selection, performance management, legal compliance and reporting, new employee orientations, policy and procedure administration/interpretation, and exit interviews.
  • Continue with all responsibilities of the Technical Recruiter.

Lead Technical Recruiter

TechSoft Systems, Inc.
07.1998 - 11.1999
  • Directed ALL technical recruiting functions.
  • Developed long and short-term sourcing plans targeting specific job profiles to handle the growth in business.
  • Developed recruiting processes, employee orientation and operations manual.
  • Placed 90% of needs given to recruiting by sales/ account managers generating approx. $1.5M in revenue in fiscal 1998-99 and $2.7M in fiscal 1999-00.

Lead Technical Recruiter

American Computer Solutions
03.1997 - 07.1998
  • Responsible for developing new IT market clientele. Involved in developing business plan development, market analysis, marketing implementation, target market identification and penetration.
  • Continue with Recruiting responsibilities below:

Education

BS - Marketing, Management, Psychology

Northern Kentucky University
Highland Heights, KY
12.1992

Skills

  • Develop and lead sourcing and recruiting strategies; serve as a trusted advisor to hiring managers to align talent acquisition with business objectives and create competitive advantage
  • Build and sustain strong relationships with stakeholders at all levels, from front-line managers to C-level executives
  • Monitor market conditions and trends; recommend and implement hiring process changes to keep clients competitive for top talent
  • Establish and manage offshoring capabilities to scale recruiting operations and improve cost-efficiency
  • Lead multiple account management and recruiting teams; prioritize resources, track performance metrics, and drive hiring targets while optimizing client and candidate experience
  • Design, implement, and refine recruiting processes and strategies to increase candidate flow and reduce time-to-fill
  • Conduct IT staffing needs assessments, market and competitive intelligence, cost and proposal analysis, and contract negotiations
  • Collaborate with client Procurement/Strategic Sourcing teams to establish effective staffing processes and vendor models
  • Build high-performing teams through effective leadership, goal-setting, and performance management
  • Design and execute recognition and retention programs to improve employee engagement and reduce turnover

    • SKILLS

  • Strategic planning
  • People management
  • Strategies and goals
  • Organizational development
  • Staff development
  • Contract negotiation
  • Talent acquisition
  • Team building
  • Staff training/development
  • Process improvements
  • Performance improvement

Timeline

Director of Delivery/ Talent Acquisition

Encore Talent Solutions
02.2025 - Current

Practice Director – IT Talent

Robert Half Technology
11.2023 - 02.2025

Principal Recruiter (Contract)

Jobot - National Coverage
07.2022 - 07.2024

Market Director OH/KY

Russell Tobin
06.2019 - 06.2022

Managing Director/ Partner

CLICK IT Staffing
06.2013 - 05.2019

Managing Director

Kforce Professional Staffing
05.2012 - 06.2013

Director of Sales & Marketing

ESA – Employment Screening Associates
04.2011 - 05.2012

Market Manager/Sr. Account Director

Kforce Professional Staffing
01.2006 - 01.2011

IT Account Manager/Sr. Technical Recruiter

Kforce Professional Staffing
01.2003 - 01.2006

Sr. Technical Recruiter

TechSoft Systems, Inc.
01.2000 - 01.2003

Recruiting Manager/ Resource Manager

TechSoft Systems, Inc.
11.1999 - 08.2000

Lead Technical Recruiter

TechSoft Systems, Inc.
07.1998 - 11.1999

Lead Technical Recruiter

American Computer Solutions
03.1997 - 07.1998

BS - Marketing, Management, Psychology

Northern Kentucky University

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Doug Cottengim