Douglas Bower
Louisville
Summary
Dynamic leader with a proven track record at Target, enhancing operational efficiency and team performance. Excelled in merchandise planning and coaching, achieving a 31.3% increase in same-day services. Skilled in fostering stakeholder collaboration and driving significant process improvements, with a focus on detail-oriented execution and mentoring.
Overview
12
12
years of professional experience
Work History
Service & Engagement Executive Team Lead
Target
01.2022 - Current
- Increased Same day services by 31.3%
- Merchandised guest facing areas to drive engagement with featured products
- District Trainer for new S&E ETLs
- Drove process improvements that led to increased efficiency in daily operations while maintaining high-quality output from all team members.
- Collaborated effectively with stakeholders at all levels of the organization to drive key decision-making processes.
General Merchandise Team Lead
Target
11.2020 - 12.2021
- Decreased trailer unload times by 20% by retraining the team to company best practice
- Owned departments comped 23.2% during fiscal year 21
- Enforced safety regulations among staff members to create a secure working environment that minimized risks of accidents or injuries onsite.
Food & Beverage Team Lead
Target
12.2019 - 02.2021
- Department sales comped 36.6% in fiscal year 20
- Improved backroom location accuracy over 4.5% through data accuracy routines
- Decreased item out-of-stocks by over 5%
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Receiver
Target
08.2019 - 12.2019
- Compared shipping orders and invoices against contents received to verify accuracy.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Established strong relationships with vendors, leading to improved order accuracy and delivery times.
Guest Service Advocate
Target
04.2017 - 08.2019
- Oversaw new Team Member training
- Demonstrated problem-solving skills when resolving challenges or complaints from guests.
Food Service Team Member
Target
04.2014 - 04.2017
- Owned food and supplies ordering to maintain instocks while minimizing waste
- Team trainer for both Starbucks and Food Avenue training 15+ new team members
Cart Attendant
Target
07.2013 - 04.2014
- Demonstrated self-direction during peak traffic to complete all necessary tasks
Education
Master of Science - Business Administration
Excelsior University
Albany, NY03-2025
Bachelor of Science - Accounting
University of Louisville
Louisville, KY05-2019
Skills
- Merchandise planning
- Coaching and mentoring
- Detail Oriented
- Planning and Execution
Timeline
Service & Engagement Executive Team Lead
Target
01.2022 - Current
General Merchandise Team Lead
Target
11.2020 - 12.2021
Food & Beverage Team Lead
Target
12.2019 - 02.2021
Receiver
Target
08.2019 - 12.2019
Guest Service Advocate
Target
04.2017 - 08.2019
Food Service Team Member
Target
04.2014 - 04.2017
Cart Attendant
Target
07.2013 - 04.2014
Master of Science - Business Administration
Excelsior University
Bachelor of Science - Accounting
University of Louisville
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