Douglas Earls
Florence
Summary
I’m a hard worker I believe what you start you finish.I’m good with heavy equipment, delivery jobs people relationships I’ve completed over 700 insta cart orders all over Kentucky,Ohio,Indiana I’ve worked with heavy duty forklifts 10 hour shifts overtime to get whatever needs done completed I’m a quick learner and can accomplish any task set in front of me.
Overview
3
3
years of professional experience
Work History
Instacart Shopper
Instacart
Florence
01.2024 - Current
- Selected groceries based on customer orders and preferences.
- Communicated with customers for special requests and substitutions.
- Packaged orders carefully for timely delivery to customers.
- Resolved customer inquiries regarding order status and delivery issues.
- Delivered groceries on time according to company standards for customer satisfaction.
- Provided exceptional customer service throughout the shopping experience.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Executed product scanning to ensure efficient and accurate transactions.
Forklift Operator
UPS
Florence
01.2025 - 03.2026
- Operated forklifts to transport goods throughout the facility.
- Loaded and unloaded shipments efficiently for accurate inventory management.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Loaded pallets onto trailers for shipment.
- Conducted routine safety checks on equipment to ensure safe operation.
- Communicated with supervisor and other warehouse staff to coordinate work.
Education
Lloyd High W
Erlanger, KYSkills
- Grocery selection
- Order accuracy
- Delivery coordination
- Order packaging
- Inventory management
- Delivery management
- Safety compliance
- Mobile app usage
- Attention to detail
- Time management
- Customer communication
- Problem solving
- Conflict resolution
- Quick learner
- Strong work ethic
- Flexible schedule
- Product awareness
Timeline
Forklift Operator
UPS
01.2025 - 03.2026
Instacart Shopper
Instacart
01.2024 - Current
Lloyd High W