Dylan Friend
Fort Knox
Summary
Results-driven Store Manager with expertise in team supervision, training, and customer service. Proven ability to coordinate shifts and uphold compliance with health and safety regulations.
Overview
3
3
years of professional experience
Work History
Store Manager
Charleys Cheesesteaks
Fort Knox
09.2024 - Current
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on food preparation and customer service protocols.
- Assisted customers with menu selections and addressed any concerns promptly.
- Coordinated shift schedules to maintain optimal staffing levels at all times.
Shift Leader
Charleys Cheesesteaks
Fort Knox
12.2023 - 05.2024
- Supervised team members during busy shifts to ensure efficient service.
- Managed inventory and ordered supplies to maintain stock levels.
- Ensured compliance with health and safety regulations in daily operations.
- Managed daily cash intake by counting out registers and tabulating profits.
Server
Logans Roadhouse Grill
Elizabethtown
11.2022 - 12.2023
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new servers on menu items and service protocols.
- Managed cash register transactions and processed payments accurately.
Education
Associate of Applied Science - Science Education
Elizabethtown Community And Technical College
Elizabethtown, KY02-2028
High School Diploma -
Humphrey High School
South Korea06-2021
Skills
- Customer service
- Team leadership
- Employee training
- Inventory management
- Time management
- Health and safety compliance
- Effective communication
- Accurate cash handling
- Store operations
- Team building
Accomplishments
Achieved Star Scout Rank with Scouts BSA
Timeline
Store Manager
Charleys Cheesesteaks
09.2024 - Current
Shift Leader
Charleys Cheesesteaks
12.2023 - 05.2024
Server
Logans Roadhouse Grill
11.2022 - 12.2023
Associate of Applied Science - Science Education
Elizabethtown Community And Technical College
High School Diploma -
Humphrey High School