Dylan Phillips
Burlington
Summary
Dynamic culinary professional with extensive experience at Wendy's and Burger King, excelling in customer service and food preparation. Proven ability to train team members and maintain high standards of cleanliness. Skilled in multitasking and stock management, consistently enhancing customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendys Fast Food
05.2025 - Current
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
Cook
Saint Josephs Center
11.2024 - 05.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Crew Member
Burger King
01.2024 - 11.2024
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
South Parkersburg High School
Parkersburg, WV06-2021
Skills
- Culinary skills
- Hospitality service expertise
- Stock management
- Customer service
- Heavy lifting
- Food running
- Table setting
- Verbal and written communication
- Multitasking and organization
- Team contributions
- Store opening and closing
Timeline
Crew Member
Wendys Fast Food
05.2025 - Current
Cook
Saint Josephs Center
11.2024 - 05.2025
Crew Member
Burger King
01.2024 - 11.2024
High School Diploma -
South Parkersburg High School
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