Edrick Fernandes
George Town
Summary
Dynamic Food and Beverage Server with a proven track record at Merrendale Holdings Limited harveys island grill and Rent-A-chef cayman, excelling in mixology and customer service. Recognized for enhancing guest satisfaction through efficient teamwork and proactive problem-solving. Adept at managing high-volume orders while maintaining a clean and organized environment, ensuring memorable dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Rent-A-chef
Bodden Town Cayman Island
03.2021 - Current
- Provided exceptional customer service, ensuring guest satisfaction and fostering a welcoming atmosphere.
- Assisted in accurately taking food and beverage orders, facilitating efficient service delivery.
- Maintained cleanliness of dining areas, contributing to a pleasant dining environment.
- Supported kitchen staff by delivering meals promptly, enhancing overall operational efficiency.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Checked on guests throughout meal to attend to needs and provide great service.
- Prepare alcohol or non alcohol beverages for bar and resturant
- Mix ingredients to prepare cocktails
- Bar setup and service for weddings , Birthdays and private events
Food and Beverage Server
Merrendale Holdings Limited T/A Harveys Island Grill
George Town
05.2019 - 06.2020
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Used point-of-sale systems and completed end-of-shift paperwork accurately.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Selecting and mixing ingredients , garnishing glasses, and serving beverages to customers
- Taking inventory and ordering supplies to ensure bar is well stocked
Food and Beverage Server
Bogmalo Beach Resort
Vasco Goa
03.2017 - 04.2019
- Maintained cleanliness and organization of dining areas, promoting a pleasant atmosphere.
- Collaborated with kitchen staff to coordinate meal preparation and presentation standards.
- Greeted guests warmly to foster welcoming environment.
- Adhered to health and safety standards while handling food and beverages.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
Education
High School Diploma - MREEDA (electrical)
Ponda Education Society
Ponda Goa06.2015
Skills
Flexibility
Teamwork
Efficiency
Mixology and preparation
Certification
Ponda institute of carving and catering technology
Barsmarts by Pernod ricard usa
Languages
English
Upper intermediate (B2)
Konkani
Advanced (C1)
Hindi
Upper intermediate (B2)
Marathi
Elementary (A2)
Timeline
Food and Beverage Server
Rent-A-chef
03.2021 - Current
Food and Beverage Server
Merrendale Holdings Limited T/A Harveys Island Grill
05.2019 - 06.2020
Food and Beverage Server
Bogmalo Beach Resort
03.2017 - 04.2019
High School Diploma - MREEDA (electrical)
Ponda Education Society