Edward Conolly
Grand Cayman
Summary
Highly motivated and detail-oriented professional seeking a challenging role as a financial accountant. With a proven track record in efficiently managing financial transactions, I am capable of maintaining accurate records, reconciling accounts, and ensuring compliance with financial regulations.
Committed to delivering exceptional results and contributing to the success of the organization.
Overview
11
11
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Technician
Island Property Services Ltd.
04.2021 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Accounts Payables / Main Cashier
Sunshine Suites Resort
05.2019 - 02.2023
- Assemble invoices to be completed for payment
- Review invoices and requisitions for satisfactory payment approval
- Calculate, post business transactions, process invoices, verify financial data for use in maintain accounts payable records
- Clarify any questionable invoice items, prices or receiving signatures
- Reconcile bank statements
- Type periodic reports and other records
- Balance all cash revenue
- Ensure that all cashiers adhere to hotel policies
- Supervise all cash floats and proper money handling
- Continuing to improve the payment process
- Disbursing petty cash by recording entry and verifying documentation
- Tracking budget expenses and protecting organization value by keeping information confidential.
Front Office Supervisor
Sunshine Suites Resort
02.2018 - 05.2019
- Supervise the efficient operations of reception including check in/out procedures
- Support team members in handling guest requests and enquires to ensure a positive outcome is achieved
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Assist other departments wherever necessary and maintain good working relationships with Team Members
- Demonstrate a high level of customer service at all times.
Electrician Apprentice
CJ&I Electrical Maintenance
11.2017 - 01.2018
- Install, maintain and repair all electrical systems
- Wiring, control, and lighting systems
- Inspect electrical components, such as transformers and circuit breakers
- Identify electrical problems using a variety of testing devices.
Broker/Dispatcher
BAM Freight
05.2017 - 12.2017
- Manage daily operations of freight brokerage, scheduling and tracking shipments
- Negotiating with freight carriers and handling customer questions
- Prospecting for new clients, securing transportation, and preparing marketing materials
- Matching carriers with customers and maintaining positive customer and carrier relations.
Bartender
Barnes Bartender Service
04.2017 - 10.2017
- Prepare alcohol or non-alcohol beverages for different occasions
- Interact with customers, take orders and serve snacks and drinks
- Assess customers' needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations.
Night Auditor
The Westin Grand Cayman Seven Mile Beach Resort and Spa
03.2015 - 04.2017
- Track room revenue, occupancy percentages, and other front office statistics
- Summarize results of operations for management
- Audit, balance, and close out accounts
- Record, store, access, and/or analyze computerized financial information
- Balance revenue and expense transactions
- Ensure all operational finance procedures are adhered to eg purchasing/cash controls/stock management
- To ensure that all products sold are calculated correctly to maintain maximum gross profit and that all products are programmed to relevant tills and that till tariffs match those advertised
- Report on management regarding sales results and productivity
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Mastery in delegating multiple tasks.
PBX Operator
The Westin Grand Cayman Seven Mile Beach Resort and Spa
10.2014 - 11.2015
- Accurately take Guest orders by means of Phone, ensure that Guest name, Room number, time of Guest order and Delivery timings are clearly registered
- Follow established phone courtesy standards and actively sell food and beverage using up-selling techniques
- Make knowledgeable, informed and articulate recommendations and suggestions regarding all menu items
- Coordinate guest amenities with Executive office and follow up with front desk and Housekeeping of any room changes, cancellations, do not disturb rooms
- Provide general supervision and coordination of Room Service Servers
- Heartbeat for the hotel and is responsible for processing incoming and outgoing communications courteously, while maintaining a positive and professional image
- Answer and process all incoming/outgoing guest and in-house calls
- Check bulletin board and log books for all pertinent information
- Responsible for radio communications between security, engineering, ERT and MOD in emergency and non-emergency situations
Restaurant Server
Sina Villa Medici
03.2014 - 06.2014
- Prepare restaurant tables with special attention to sanitation and order
- Properly open and pour wine at the table side
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take/serve orders and answer questions or make recommendations for other products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
- Promote dedication from customers
- Assist with special events as needed.
Sales Representative
Payaku S.R.L.
01.2013 - 11.2013
- Service existing accounts, obtain orders, and establish new accounts
- Adjust content of sales presentations
- Submit activity and result reports
- Contact with existing customers and identify new opportunities
- Following up on potential leads.
Front Desk Representative
Distrito Hotelero Plaza San Martin
09.2012 - 12.2012
- Communicating with hotel staff on the status of guest rooms
- Up selling guest rooms and promoting hotel services
- Register & process guests and their assigned rooms
- Monitor office expenses and costs
- Check, sort, and forward e-mails
- Keep updated records and files.
Education
International Finance and Accounting -
Universidad Nacional Autonoma De Honduras
Tegucigalpa 09.2012 - 01.2013
Bachelor of Science -
La Ceiba Bilingual School
La Ceiba 08.2009 - 05.2012
Skills
- High Analytical Ability
- Conflict Management
- Adaptability
- Creativity
- Business Acumen
- Confident
- Polymath
Languages
Spanish
Proficient
C2
English
Proficient
C2
Italian
Intermediate
B1
Msn
edwardconolly
Digital Skills
- Microsoft Software packages (word,excel,powerpoint,outlook,etc.), Proficient user
- Social Media, Proficient user
- Copy Editing, Proficient user
- Web Administration, Proficient user
- Digital Marketing, Proficient user
- Photoshop CC, Proficient user
Certification
Fundamentals of Destination Management and Marketing
Timeline
Technician
Island Property Services Ltd.
04.2021 - Current
Accounts Payables / Main Cashier
Sunshine Suites Resort
05.2019 - 02.2023
Front Office Supervisor
Sunshine Suites Resort
02.2018 - 05.2019
Electrician Apprentice
CJ&I Electrical Maintenance
11.2017 - 01.2018
Broker/Dispatcher
BAM Freight
05.2017 - 12.2017
Bartender
Barnes Bartender Service
04.2017 - 10.2017
Night Auditor
The Westin Grand Cayman Seven Mile Beach Resort and Spa
03.2015 - 04.2017
PBX Operator
The Westin Grand Cayman Seven Mile Beach Resort and Spa
10.2014 - 11.2015
Restaurant Server
Sina Villa Medici
03.2014 - 06.2014
Sales Representative
Payaku S.R.L.
01.2013 - 11.2013
Front Desk Representative
Distrito Hotelero Plaza San Martin
09.2012 - 12.2012
International Finance and Accounting -
Universidad Nacional Autonoma De Honduras
09.2012 - 01.2013
Bachelor of Science -
La Ceiba Bilingual School
08.2009 - 05.2012
Fundamentals of Destination Management and Marketing
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