EJ Murray
Taylor Mill
Summary
Ambitious and customer-focused sales professional with leadership experience and a strong work ethic. Committed to achieving sales targets, supporting team success, and delivering exceptional service. Motivated by the opportunity to provide for my family while building a long-term career with a company that values dedication, integrity, and results.
Overview
13
13
years of professional experience
Work History
Store Manager
Sims Furniture
Cincinnati
01.2019 - Current
- Oversaw daily store operations and maintained high standards of customer service.
- Managed inventory levels and coordinated restocking efforts to ensure product availability.
- Trained and mentored staff on sales techniques and product knowledge.
- Handled customer inquiries and resolved issues to improve satisfaction rates.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Established customer service standards and monitored staff compliance.
- Developed strategies to maximize sales and profitability.
- Updated POS system with new products and promotional offers.
Assistant Manager
Sims Furniture
Covington
01.2014 - 12.2018
- Assisted in inventory management and ensured product availability on the sales floor.
- Coordinated promotional events to enhance customer engagement and sales.
- Resolved customer inquiries and complaints effectively to maintain satisfaction.
- Facilitated communication between departments to streamline operations and improve efficiency.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Freight Team Associate
Service First Logistics Inc.
Covington
07.2013 - 12.2013
- Tracked trucks during entire trip cycle to ensure timely delivery.
- Communicated clearly with truck drivers to establish expectations during the freight journey.
- Executed outbound calls to trucks for load coverage.
- Ensured timely payment to drivers upon load completion.
- Configure freight companies to align with compliance requirements.
Education
Bachelor of Arts - Business Administration
Georgetown College
Georgetown05-2013
Skills
- Sales expertise
- Sales strategies
- Sales optimization
- Retail sales techniques
- Sales analytics
- Inventory management
- Process optimization
- Team leadership
- Time management
- Customer service
Timeline
Store Manager
Sims Furniture
01.2019 - Current
Assistant Manager
Sims Furniture
01.2014 - 12.2018
Freight Team Associate
Service First Logistics Inc.
07.2013 - 12.2013
Bachelor of Arts - Business Administration
Georgetown College