Summary
Overview
Work History
Education
Skills
Awards
Training
Timeline
Generic

ELEANOR NONIE VETTER

LOUISVILLE,KY

Summary


Diligent Administrative Assistant with solid background in community engagement and member support. Adept at fostering positive relationships and enhancing community experiences through effective communication and problem-solving. Demonstrated ability in conflict resolution and event coordination.

Overview

38
38
years of professional experience

Work History

Community Associate

REGUS
04.2017 - Current
  • Receive and deliver mail and packages
  • Send mail and packages for our Virtual Office clients
  • Administrative duties as needed for clients
  • Update Virtual Office mailing addresses/Virtual Office clients
  • Managed client accounts, mailboxes, and records
  • Supervised front desk and day to day reception tasks
  • Coordinated and scheduled client books, meetings, and day to day needs
  • Assist with training new employees

Filing Clerk

CHARRAH-TEMP
01.2017 - 03.2017
  • Responsible for filing employee documentation for the last three or more years
  • Assisted with mailings
  • Assisted with postage for mailings

HR Assistant

PARAGON REHABILITATION -TEMP
02.2016 - 12.2016
  • Responsible for scanning employee files and assigning codes

Sales Associate

POTTERY BARN, LOUISVILLE, KY -TEMP
07.2010 - 01.2016
  • Greeting guests, understanding their needs and suggesting product and upselling
  • Responsible for registering newly engaged couples and explaining our services
  • Entering guests into our clientele database
  • Responsible for two areas of the warehouse that are associated with the area I work in
  • Addressing and resolving small customer service issues

Administrative Assistant to Vice President of Technical Support

HONEYWELL-ADEMCO, LOUISVILLE, KY
05.1999 - 07.2013
  • Created and generated weekly, monthly, and yearly reports for the Technical Managers, Technical Support, Access and Video, Customer Service, and Inside Sales
  • Maintained proper filing system
  • Mailed training packets to 15 Technical Managers with appropriate paperwork
  • Created process for Loaner Program for Central Stations
  • Created process for returning failed product to Technical Support for evaluation
  • Monitored expense reports for the Technical Managers
  • Responsible for ordering and tracking product sent to India Technical Support and ensuring proper paperwork was completed
  • Covered front desk for receptionist greeting and registering guests. Answering multi-line telephone system giving information, taking messages, and transferring calls to the appropriate department

Administrative Assistant to Vice President of Ademco

ADEMCO, LOUISVILLE, KY
11.1998 - 05.1999
  • Set up and maintained paper and electronic filing systems for records, correspondence, and sales material
  • Made copies of correspondence or other printed material
  • Arranged meetings and travel reservations

Customer Service Representative

ADEMCO, LOUISVILLE, KY
11.1997 - 11.1998
  • Took inbound calls for distributors, dealers, licensed installers and homeowners
  • Entered purchase orders and credits for distributors and dealers
  • Responsible for sending loaners to Central Stations
  • Mailed Owner's Manuals to homeowners
  • Mailed Installation and Programming manuals to dealers and licensed installers

Club Administrator

LAKE FOREST COUNTRY CLUB, LOUISVILLE, KY
02.1991 - 10.1997
  • Responsible for setting up new members
  • Entered daily tickets from dining room and Golf Shop
  • Responsible for monthly billing of membership dues and services
  • Responsible for weekly timecards
  • Responsible for commissions for Golf Shop employees and tips for servers
  • Bank deposits
  • Assisted with yearly budget for Golf Superintendent

AR/AP and Billing Clerk

NTS, LOUISVILLE, KY
06.1987 - 02.1991
  • Coded invoices for payment
  • Set up new vendors
  • Did check runs and bank deposits

Education

High School -

St. Romuald High School
HARDINSBURG, KY

Skills

  • Microsoft Excel and Word
  • Clerical support
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Adaptability and flexibility

Awards

Pottery Barn-CSR of the month several times, Lake Forest Country Club- Employee of the Month, Peer Award, Honeywell-Employee of the Month, Peer Award, Bronze Award, Silver Award, Outstanding Administrative Support, Regus-Certificate of Excellence in Customer Service

Training

  • A Smile from Ear to Ear
  • The Telephone Doctor

Timeline

Community Associate

REGUS
04.2017 - Current

Filing Clerk

CHARRAH-TEMP
01.2017 - 03.2017

HR Assistant

PARAGON REHABILITATION -TEMP
02.2016 - 12.2016

Sales Associate

POTTERY BARN, LOUISVILLE, KY -TEMP
07.2010 - 01.2016

Administrative Assistant to Vice President of Technical Support

HONEYWELL-ADEMCO, LOUISVILLE, KY
05.1999 - 07.2013

Administrative Assistant to Vice President of Ademco

ADEMCO, LOUISVILLE, KY
11.1998 - 05.1999

Customer Service Representative

ADEMCO, LOUISVILLE, KY
11.1997 - 11.1998

Club Administrator

LAKE FOREST COUNTRY CLUB, LOUISVILLE, KY
02.1991 - 10.1997

AR/AP and Billing Clerk

NTS, LOUISVILLE, KY
06.1987 - 02.1991

High School -

St. Romuald High School

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