Dimitri McLaughlin
West Bay
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Westing Hotel
Beach Ambassador
12.2019 - Current
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Increased customer service ratings through personable service.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
Buy Smart
Cashier And Administrative Assistant
02.2015 - 03.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Continually maintained and improved company's reputation and positive image in markets served.
Education
High School Diploma -
John Gray
Cayman Island 06.2013
Skills
- Client Support
- Reservation Management
- Facility Security
- Maintenance Services
Timeline
Westing Hotel
Beach Ambassador
12.2019 - Current
Buy Smart
Cashier And Administrative Assistant
02.2015 - 03.2018
High School Diploma -
John Gray
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