Directed warehouse and shipping operations, ensuring efficient workflow and team leadership in fast-paced manufacturing environments.
Overview
9
9
years of professional experience
Work History
Caregiver
Self-Employed / Private Clients
01.2018 - Current
Assisted elderly clients with daily living activities such as personal care, meal preparation, and medication reminders.
Provided safe and reliable transportation to and from medical appointments, ensuring punctuality and comfort.
Maintained a compassionate, patient-centered approach to support clients’ physical and emotional well-being.
Coordinated with family members and healthcare providers to communicate client needs and progress.
Team Lead, Shipping Department
FedEx Ground
01.2020 - 01.2025
Supervised daily shipping and receiving operations in a high-volume warehouse environment.
Coordinated team assignments, managed workflow, and ensured compliance with safety and quality standards.
Operated and trained staff on warehouse management software and shipping logistics systems.
Performed forklift operations and equipment handling to support loading/unloading processes.
Acted as interim management, resolving operational issues and maintaining productivity during supervisor absences.
Master Contractor - Dispatch Manager
Blavk Byrd Enterprises LLC
01.2017 - 01.2021
Directed dispatch and scheduling for contractors, optimizing resource allocation and delivery timelines.
Communicated effectively with team members and clients to ensure smooth project execution.
Managed logistics and operational planning to meet deadlines and client expectations.
Packing Associate
Crayola Factory
01.2017 - 01.2019
Executed packing and quality control procedures in a manufacturing production line.
Maintained clean, organized work areas and adhered to safety protocols.
Education
High School Graduate - undefined
Some College Coursework - undefined
Lehigh Valley Technical College
Skills
Directed warehouse and shipping operations to optimize efficiency and accuracy
Operated forklifts and heavy equipment with certification to ensure safe and efficient material handling
Assisted in managing inventory levels and processing shipments efficiently Supported teams in utilizing software tools for tracking inventory and shipping status Contributed to maintaining accurate records of stock and shipments
Assisted in training sessions to enhance team skills and knowledge Supported team members in achieving development goals Facilitated workshops to promote collaboration and learning
Supported compliance with safety regulations and quality standards Assisted in monitoring processes to maintain product integrity Collaborated with teams to identify and resolve safety issues
Facilitated effective communication and resolved complex problems to enhance team collaboration
Maintained valid driver’s license to ensure compliance with transportation regulations