Elijah Jones
Richmond
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
MSR
Park Community Credit Union
Lexington
02.2025 - Current
- Promoted bank products to improve customer retention and satisfaction.
- Educated customers on digital banking tools and services.
- Assisted with account inquiries and processed service requests efficiently.
- Managed cash drawer and ensured accurate balancing at shift end.
- Cashed checks while verifying identification and account balances per bank policy.
Assistant Manager
One Holland
Richmond
09.2022 - 02.2025
- Recruited as team lead, advanced to Assistant Manager within under one year
- Coordinated staff schedules to ensure optimal coverage and efficiency.
- Managed inventory levels, ensuring timely stock replenishment and organization.
- Assisted in developing operational strategies to enhance customer satisfaction.
- Trained new employees on company policies and customer service standards.
General Manager
Domino's Pizza
Berea
07.2018 - 09.2022
- Progressed through roles from CSR to General Manager in less than two years, showcasing strong dedication. Led initiatives that significantly boosted team performance as Team Lead. As AGM, focused on enhancing service delivery and client relationships. Directed overall business strategy as General Manager, driving growth and profitability.
- Oversaw inventory control processes and ensured stock availability.
- Managed daily operations of multiple store locations effectively.
- Created schedules and monitored payroll to remain within budget.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Ensured compliance with local health department regulations regarding food safety standards.
Education
Bachelor of Science - Computer And Information Systems
Eastern Kentucky University
Richmond, KY 08.2019 - 03.2021
High School Diploma -
Berea Community Schools
Richmond, KYSkills
- Inventory management
- Leadership and team building
- Vendor relationships
- Administrative skills
- Compliance adherence
- Relationship building
- Microsoft office
- Data management
- Customer service
- Sales techniques
- Financial literacy
- Sales and marketing
Accomplishments
- Pushed sales in 2020 during the pandemic over $30,0000, while maintaining over a 4 star OER rating, winning the Domino's Rolex challenge award. Only the second in franchise history.
- Founded and currently manage a real estate company specializing in the acquisition, ownership, and maintenance of rental properties.
Certification
- Certified Forklift Operator
- ServSafe Food Handler Certification - National Restaurant Association.
- Certified Food Safety Manager (CFSM) - State or Local Health Departments.
References
References available upon request.
Education
Hero Certificate for Financial Literacy
Timeline
MSR
Park Community Credit Union
02.2025 - Current
Assistant Manager
One Holland
09.2022 - 02.2025
Bachelor of Science - Computer And Information Systems
Eastern Kentucky University
08.2019 - 03.2021
General Manager
Domino's Pizza
07.2018 - 09.2022
High School Diploma -
Berea Community Schools