Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Stephens

Covington

Summary

Dynamic and dedicated professional with a proven track record at One Holland, excelling in customer service and teamwork. Recognized for enhancing team morale and productivity while effectively managing multiple tasks. Skilled in cash handling and fostering a positive environment, consistently delivering exceptional service and addressing customer needs promptly.

Overview

2
2
years of professional experience

Work History

Crew Member

One Holland
01.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Fostered positive team environment by assisting coworkers during rush periods.

Education

Northern Kentucky University
Newport, KY

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Timeline

Crew Member

One Holland
01.2023 - Current

Northern Kentucky University

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Elijah Stephens