Elizabeth Gamble
Prestonsburg
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Offering strong foundation in healthcare principles and dedication to patient well-being, ready to learn and grow in medical environment. Delivers ability to understand and apply safety protocols and patient interaction techniques. Ready to use and develop skills in venipuncture and specimen handling in Desired Position role.
Overview
8
8
years of professional experience
Work History
Receptionist
T&B Recycling
08.2023 - Current
- Managed front desk operations, ensuring positive first impressions for visitors and clients.
- Coordinated appointment scheduling and maintained accurate calendar entries for staff members.
- Handled incoming calls, directing inquiries to appropriate departments swiftly and efficiently.
- Processed customer service requests, resolving issues and enhancing client satisfaction levels.
Receptionist
Pikeville Dermatologist
12.2021 - 08.2023
- Managed front desk operations, greeting visitors and directing inquiries effectively.
- Coordinated appointment scheduling and maintained organized office calendar.
- Handled incoming calls, ensuring accurate message delivery and timely responses.
- Processed visitor check-ins and maintained security protocols for facility access.
Phlebotomist
Highlands Regional Medical Center
06.2021 - 12.2021
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate records of patient interactions and specimen handling in compliance with regulatory standards.
- Assisted in training new staff on phlebotomy procedures and best practices to enhance team efficiency.
- Streamlined specimen labeling processes, reducing errors and improving turnaround times for lab results.
Phlebotomist
Pikeville Dermatology
08.2020 - 06.2021
- Collaborated with healthcare professionals to coordinate patient testing schedules and address concerns promptly.
- Implemented infection control protocols to maintain a sterile environment during blood collection procedures.
- Monitored inventory levels of blood collection supplies, facilitating timely reordering to prevent shortages.
- Participated in quality assurance audits, contributing insights for continuous improvement of phlebotomy services.
Phlebotomist
Pikeville Medical Center
12.2017 - 08.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
High School Diploma -
Magoffin County High School
Salyersville, KySkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Receptionist
T&B Recycling
08.2023 - Current
Receptionist
Pikeville Dermatologist
12.2021 - 08.2023
Phlebotomist
Highlands Regional Medical Center
06.2021 - 12.2021
Phlebotomist
Pikeville Dermatology
08.2020 - 06.2021
Phlebotomist
Pikeville Medical Center
12.2017 - 08.2019
High School Diploma -
Magoffin County High School