Elizabeth Hanks
Hodgenville
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
7
7
years of professional experience
Work History
Dock Team Lead
Rue Gilt Groupe
07.2020 - 09.2024
- Directed a team to optimize dock workflow and productivity.
- Operated forklifts, Manual/Electrical pallet jacks, and other material handling equipment.
- Collected and prepared information for various operational reports.
- Managed multiple tasks and priorities and easily adapted to changing dock situations.
- Utilized Google Sheets , Pyramid Configuration , and Manhattan/WMS .
- Trained team members in dock operations to ensure consistent adherence to safety protocols and efficiency standards.
- Communicated with supervisors to align on priorities and resolve operational challenges.
Shift Team Lead
SUBWAY®Restaurants
01.2018 - 07.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Received payments and issued receipts .
- Prepared food
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Picker Packer
Rue Gilt Groupe
07.2020 - 09.2024
- Prepared 500 + orders for shipments daily by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Scanned packages and boxes and moved to loading dock for shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Utilized RF Scanners and more .
Forklift Operator
Kruger Packaging
Elizabethtown
09.2024 - 02.2025
- Operated forklifts to transport materials within warehouse facilities.
- Loaded and unloaded shipments safely and efficiently using forklifts.
- Conducted regular inspections of forklift equipment for safety compliance.
Education
High School Diploma -
Central Hardin High School
Cecilia, KY05.2021
Skills
- Certified Production Technician
- RF scanners
- Excellent Communication
- Forklift Certified (Cherry Picker, Reach Truck,Dock Stocker)
- WMS/Manhattan
- Microsoft Excel
- Manufacturing Experience
- Safety Standards
- Leadership Experience
- System Updates
- Thorough documentation skills
- Warehouse Processes
- Food Packaging and Labeling
- Attention to Detail
- Cash Drawer Operations
Accomplishments
- Forklift driving certificate (Rue Gilt Groupe 2022)
- Utilized Microsoft Excel to develop tracking spreadsheets.
- CPT Certificate (ECTC 2025)
Timeline
Forklift Operator
Kruger Packaging
09.2024 - 02.2025
Dock Team Lead
Rue Gilt Groupe
07.2020 - 09.2024
Picker Packer
Rue Gilt Groupe
07.2020 - 09.2024
Shift Team Lead
SUBWAY®Restaurants
01.2018 - 07.2020
High School Diploma -
Central Hardin High School