Summary
Overview
Work History
Education
Skills
Silver Award Project
Accomplishments
Certification
Timeline
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Elizabeth Johnson

Bardstown

Summary

Customer-oriented Shift Manager with three years of experience at Little Caesars. Promoted from Crew Member to Shift Manager within five months, demonstrating strong leadership, adaptability, and reliability. Skilled in customer service, staff supervision, and maintaining an organized, welcoming environment. Currently pursuing a Bachelor of Music in Violin Performance, bringing creativity, discipline, enthusiasm, and focus to both academic and professional endeavors.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Little Caesars Pizza
Bardstown
05.2022 - Current
  • Assisted in resolving customer issues to enhance service quality.
  • Monitored inventory levels to maintain adequate stock throughout shifts.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Maintained cleanliness and organization of the work environment for safety compliance.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.

Education

Bachelor of Arts - Music Performance

University of Louisville
Louisville, KY
05-2028

Skills

  • Customer engagement and personalized service
  • Leadership and staff supervision
  • Cash handling and register balancing
  • Training and mentoring new employees
  • Time management and multitasking in fast-paced settings
  • Conflict resolution and problem solving
  • Creativity and discipline from music performance training
  • Maintaining an organized and inviting store atmosphere

Silver Award Project

  • Built and installed a certified "Little Free Library" for a local park in the community in 2020, demonstrating a love for reading and sharing that passion with others.

Accomplishments

  • 2021 Peter R. Marsh Foundation Silent Servant Award
  • Graduated Girl Scout Ambassador

Certification

  • Certified in Sanitation Course for Food Service Managers

Timeline

Shift Manager

Little Caesars Pizza
05.2022 - Current

Bachelor of Arts - Music Performance

University of Louisville

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Elizabeth Johnson