Elizabeth Johnston
Lexington
Summary
Dynamic Account Manager with a proven track record at Cascade Orthopedic Supply, consistently exceeding sales goals by 15%. Expert in building high-value relationships and delivering impactful product training. Adept at leveraging CRM tools to optimize performance while effectively communicating with diverse stakeholders to drive adoption and enhance patient outcomes.
Overview
5
5
years of professional experience
Work History
Account Manager
Cascade Orthopedic Supply
Chico
01.2024 - Current
- Manage and grow a portfolio of 150+ healthcare provider accounts, including O&P clinics and hospitals.
- Exceeded sales budgets by an average of 15%, ranking among top performers in the region.
- Serve as a trusted advisor to clinicians, recommending orthotic, prosthetic, and DME solutions to enhance patient outcomes.
- Deliver product education and in-service training sessions to support proper product selection, fitting, and compliance.
- Partner with internal teams to streamline ordering, inventory, and logistics for timely and accurate deliveries.
- Track territory performance, forecast revenue, and manage client activity through CRM tools.
Sales Account Executive
FOX 56 WDKY
Lexington
01.2023 - 12.2023
- Prospected new clients and presented tailored advertising solutions to meet business needs.
- Negotiated contracts and secured long-term partnerships with major accounts.
- Achieved measurable revenue growth through strategic planning, cross-selling, and upselling initiatives.
- Developed customized presentations and proposals that resulted in increased client conversions.
- Collaborated with leadership on marketing campaigns, ensuring alignment with industry trends and competitive insights.
Physical Therapy Technician
KORT Physical Therapy
Lexington
07.2021 - 12.2021
- Assisted therapists in implementing treatment plans and monitored patient progress during rehabilitation.
- Provided patient education on therapeutic exercises and safe mobility practices.
- Maintained a safe, organized clinical environment and prepared equipment for therapy sessions.
- Supported administrative functions including scheduling, records management, and supply ordering.
Education
Bachelor of Science - Kinesiology
University of Kentucky
Lexington, KY05.2022
Skills
- Drive consistent revenue growth by exceeding sales goals through strategic territory development and expansion
- Build and manage high-value relationships with healthcare providers and key decision-makers to support long-term account success
- Execute effective account management strategies that improve client retention and strengthen customer engagement
- Deliver impactful product training and clinical education to clearly communicate value in complex treatment environments
- Leverage CRM software to plan, track, and optimize territory performance and sales execution
- Negotiate contracts and optimize accounts while aligning with organizational and compliance standards
- Solve complex problems using a solution-based selling approach in competitive, evolving markets
- Adapt quickly to change while maintaining strong performance in fast-paced, regulated healthcare environments
- Communicate effectively with diverse stakeholders to influence decisions and drive adoption
Preferred Name
Ellie Johnston
Timeline
Account Manager
Cascade Orthopedic Supply
01.2024 - Current
Sales Account Executive
FOX 56 WDKY
01.2023 - 12.2023
Physical Therapy Technician
KORT Physical Therapy
07.2021 - 12.2021
Bachelor of Science - Kinesiology
University of Kentucky