Eliza Nicol Rankine Veliz
Cayman Islands
Summary
Dynamic and detail-oriented professional with a strong background in customer service, bringing more than 2 years of customer-facing work experience. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and inventory management, consistently maintaining accuracy and organization. Committed to creating a positive shopping experience while adapting to new retail technologies.
Overview
3
3
years of professional experience
Work History
Grocery Clerk
Kirk Market
02.2025 - 11.2025
- Helped customer service through answering inquiries and assisting clients in locating products in-store.
- Operated cash register, processing transactions accurately and efficiently.
- Stocked merchandise, ensuring items were properly labeled and shelved.
- Monitored product expiration dates, removing outdated items promptly.
- Provided support during inventory audits, facilitating accurate stock counts.
- Adapted quickly to new procedures and technology within the retail environment.
Cashier
Tropical Collections
02.2023 - 02.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, minimizing discrepancies during shifts.
- Assisted customers with product inquiries, enhancing the overall shopping experience.
- Collaborated with team members to manage inventory and restock shelves.
- Implemented promotional displays to increase product visibility and sales.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Applied Science - Business Administration
University College of The Cayman Islands
George Town 09-2027
Certification - Certified Anti Money Laundering Specialist
ACAMS
04-2026
Diploma - Legal Secretary
Institute of Legal Secretary And PAs (ILSPA)
11-2025
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Problem Solving
- MS Office
- Interpersonal Skills
Timeline
Grocery Clerk
Kirk Market
02.2025 - 11.2025
Cashier
Tropical Collections
02.2023 - 02.2025
Associate of Applied Science - Business Administration
University College of The Cayman Islands
Certification - Certified Anti Money Laundering Specialist
ACAMS
Diploma - Legal Secretary
Institute of Legal Secretary And PAs (ILSPA)