Ella McDaniel
Richmond,KY
Summary
Dedicated individual with transferable skills in customer service and teamwork, gained through experience as a hostess. Demonstrates effective multitasking and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Hostess
Koto Japanese Bistro
Richmond, KY
08.2025 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Hostess
Proud Mary BBQ
Lexington, KY
04.2025 - 08.2025
- Greeted and seated guests, ensuring positive first impressions and efficient flow of service.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Monitored dining area cleanliness, contributing to a welcoming atmosphere for patrons.
- Addressed guest inquiries promptly, fostering a friendly environment and resolving issues effectively.
- Trained new staff on hostess duties, promoting adherence to operational standards and service excellence.
- Collaborated with waitstaff to coordinate timely service and maintain high standards of guest satisfaction.
Education
High School Diploma -
Madison Central High School
Richmond, KY05-2026
Skills
- Customer service
- Effective multitasking
- Detail-oriented
- Patience and empathy
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Strong interpersonal skills
Timeline
Hostess
Koto Japanese Bistro
08.2025 - Current
Hostess
Proud Mary BBQ
04.2025 - 08.2025
High School Diploma -
Madison Central High School