Ella Moss
Well Haus Co
BOWLINGGREEN
3
years of professional experience
Detail-oriented front desk professional with experience in managing guest check-ins and coordinating schedules. Proven ability to foster team collaboration and optimize front office operations for enhanced customer experiences.
Work History
Front Desk Receptionist
2 Years 11 Months- Managed front desk operations, ensuring seamless guest check-in and checkout experiences.
- Handled multi-line phone system, addressing inquiries and directing calls efficiently.
- Coordinated appointment scheduling and maintained accurate calendar records for staff.
- Assisted in maintaining office supplies inventory, optimizing ordering processes for timely replenishment.
- Developed strong relationships with clients, enhancing customer satisfaction through effective communication.
- Maintained organized and clean front office area to create professional and welcoming a professional and welcoming environment for visitors and employees.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Education
Associate of Science - Accounting
High School Diploma
Skills
Client relations
Customer service
Scheduling efficiency
Reservation management
Active listening
Cross-functional teamwork
Client management
Timeline
Front Desk Receptionist
Well Haus Co
10.2023 - CurrentRead More
Western Kentucky University
Associate of Science from Accounting
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Bowling Green High School
High School Diploma
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