Emily Adams
Scottsville
Summary
Results-driven Customer Account Manager with a proven track record in revenue growth and trade management. Expertise in customer engagement and strategic account planning, contributing to multi-million dollar accounts for Nestle.
Overview
20
20
years of professional experience
Work History
Customer Account Manager
Nestle USA
Scottsville, KY
07.2015 - Current
- Managed accounts and exceeded sales goals for a significant number of retailers. (Albertson's/Safeway, AWG, Aldi, Lidl, Family Dollar, Dollar Tree, Save-A-Lot, Big Lots & Grocery Outlet)
- Sold products in many different categories (Beverage, Global Culinary Kitchen, Nutrition, Pizza/Snacking/Prepared Meals, Ice Cream & Confections)
- Developed strategic account plans to align with retailer objectives and Nestle's sales and trade management goals.
- Facilitated cross-functional collaboration regularly between Sales, Marketing, Finance, Supply Chain, Commerical Development and Customer Service.
- Built our businesses from the ground up at both Aldi and Lidl by utilizing both branded and private label opportunities that eventually led to making them multi-million dollar accounts.
Retail Sales Representative
Nestle USA
Scottsville, KY
07.2006 - 06.2015
- Engaged customers through product knowledge and personalized service while consistently meeting sales goals for the company.
- Managed a large advertising group within the AWG account as well as indirect buying customers in the Nashville market
- Trained new sales associates regularly all across the country.
- Maintained inventory accuracy using POS systems and conducted regular stock audits.
Education
Bachelor of Science - Business Management & Marketing
Western Kentucky University
Bowling Green, KY05-2006
Skills
- Customer engagement
- Sales negotiations
- Product knowledge
- Sales forecasting
- Revenue growth
- Analytical skills
Timeline
Customer Account Manager
Nestle USA
07.2015 - Current
Retail Sales Representative
Nestle USA
07.2006 - 06.2015
Bachelor of Science - Business Management & Marketing
Western Kentucky University