Emily Barker
Booneville
Summary
Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Motivational Volunteer experienced in driving community support with proactive approaches. Focused on helping to service delivery to handle growing demands. Reliable team player committed to quickly learning new concepts and skills.
Motivated and reliable professional with strong interpersonal skills seeking a remote customer service position. Highly tech-savvy with excellent verbal and written communication abilities, eager to leverage a patient, problem-solving mindset to provide exceptional support to customers from a home office setting
"Energetic team player with experience in fast-paced retail (or volunteering), possessing a strong ability to build rapport and resolve issues efficiently. Dedicated to delivering high-quality service and eager to excel in a virtual, fast-paced environment
Overview
11
11
years of professional experience
2018
2018
years of post-secondary education
Work History
Volunteer
Community Service Group
Booneville
01.2023 - 01.2026
- Organized community events to engage local residents and promote participation.
- Collaborated with team members to plan and execute service projects effectively.
- Managed volunteer schedules to ensure adequate staffing for activities and events.
- Assisted in fundraising efforts by coordinating donation drives and outreach campaigns.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
Babysitter
Babysit
Booneville
01.2020 - 01.2024
- Supervised children's activities and ensured a safe environment.
- Prepared nutritious meals and snacks according to dietary needs.
- Planned engaging educational games and creative projects for children.
- Implemented bedtime routines to promote healthy sleep habits for children.
- Maintained cleanliness and organization of play areas and supplies.
- Responsibly watched children while parents were out.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Remaining alert at all times while caring for multiple children simultaneously.
- Engaging in age-appropriate activities like reading stories or playing games.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Helped complete homework, school projects and chores.
- Used organization and time management skills to multitask and keep children on set schedules.
Pet Sitter
Pet Sitting and More
Booneville
01.2019 - 01.2023
- Provided daily care for pets, including feeding, walking, and administering medications.
- Ensured pet safety through regular inspections of living environments and equipment.
- Communicated with pet owners about daily activities and any concerns regarding their pets.
- Coordinated schedules to accommodate client needs and optimize service delivery.
- Trained new staff on best practices in pet care and customer interaction techniques.
- Cleaned up pet messes and provided fresh food and water to all assigned pets.
- Communicated with clients regularly regarding their pet's care needs and progress.
- Met with owners to gather pet care information and discuss pet sitting duties.
- Fed animals twice daily and refilled water dish.
- Provided companionship to animals by playing with them or providing belly rubs.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Walked dogs on a regular basis, ensuring they were kept safe and healthy.
- Provided emotional support when pets were feeling anxious due to separation from owners.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Delivered mail, newspapers, packages from the front porch to inside the home while caring for the pet.
- Offered animals exercise opportunities through walks and play activities.
- Enforced house rules consistently so that pets understood expectations for acceptable behaviors.
- Prepared food to meet needs of animals under care with appropriate meals.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Maintained detailed records of each visit, including tasks completed, medications administered, food and water intake.
- Checked fences daily for holes or damage that could allow an animal escape.
- Assisted in transporting pets to vet appointments when needed.
- Administered oral medications as prescribed by the veterinarian or client instructions.
- Educated pet owners on basic pet care and wellness, sharing insights and recommendations.
- Trained pets on basic commands and good behavior, reinforcing positive actions.
Cleaner
Cleaner
Booneville
01.2017 - 01.2023
- Maintained cleanliness in assigned areas using appropriate cleaning supplies.
- Performed routine inspections to ensure high cleanliness standards.
- Collaborated with team members to coordinate cleaning schedules effectively.
- Ensured compliance with health and safety regulations during all cleaning tasks.
- Utilized various cleaning equipment for efficient floor care and maintenance.
- Organized storage areas for cleaning supplies and equipment efficiently.
- Reported maintenance issues to management for timely resolution.
- Assisted in training new staff on proper cleaning procedures and techniques.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Inspected rooms for cleanliness prior to guest arrival.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Provided assistance with laundry services when needed.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Swept sidewalks and driveways of debris.
- Used steam equipment to periodically clean upholstery and carpeting.
- Replaced air filters on heating and ventilation systems.
- Emptied trash cans and replaced liners as needed.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
- Followed company uniform, performance and security policies with every job.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed safety processes for all manual and electric cleaning equipment.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Completed routine maintenance checks, notifying management of needed repairs.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Notified managers of repair needs or additions to building operating systems.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Monitored building security and safety by locking doors or avoiding hazards.
- Stripped, sealed and polished floors.
- Steam-cleaned or shampooed carpets.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
Landscaper
Landscape Structures
Booneville
03.2016 - 08.2022
- Designed and maintained landscaping layouts for residential and commercial properties.
- Operated various landscaping equipment and tools for efficient project execution.
- Collaborated with clients to develop customized landscape plans and solutions.
- Supervised junior landscapers, providing training on techniques and safety protocols.
- Conducted regular site inspections to ensure quality and adherence to design specifications.
- Coordinated with suppliers for timely delivery of plants and materials for projects.
- Cut and trimmed lawns using power mowers and edgers.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Cleaned up debris after completing jobsite tasks.
- Operated landscaping equipment to maintain grounds and remove trees.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Transported plants, turf and other materials to designated areas for installation.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Answered customer questions regarding care and general knowledge of landscape.
- Pruned and trimmed trees and shrubs with shears and pruning saws.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Ensured proper disposal of all waste generated from job sites.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
School projects
School projects
Booneville
01.2015 - 05.2017
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Achieved cost-savings by developing functional solutions to problems.
- Updated and maintained databases with current information.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Owsley County High School
Booneville, KYSkills
- Virtual communication tools (Zoom)
- Active listening
- Problem solving
- Empathy
- Time management
- Great communication
- Positive language
- Patience
- Self- discipline
- Clear verbal written communication
- Trouble/shooting
- Ability to work independently
- Conflict resolution
Self-management
Adaptability
Personalized
Convenient
Critical thinking
Creativity
Decision-making
Collaboration
Effective communication
Emotional intelligence
Friendliness
Negotiation skills
Product-knowledge
Writing skills
Understanding body language
Attention to detail
Organization
Leadership
Technical aptitude
Researching skills
Perseverance
Order processing
Positivity
Resilience
Team-work
Live-chat software
Help-desk software
Social media management tools
Knowledge base software
Email management
Technical troubleshooting
Marketing strategies
Product development
- Event planning
Languages
English
Full Professional
Affiliations
- Volunteer
- Listening
- Great thinker
- Great communication
- Very kind and reliable
- Passion
- Positivity
- Writing skills Understanding body
- Leadership
- Software (Zoom)
- Problem solving
Emily Barker
- I am a great person, great listener, problem solver, very knowledgeable, and all of above!
Timeline
Volunteer
Community Service Group
01.2023 - 01.2026
Babysitter
Babysit
01.2020 - 01.2024
Pet Sitter
Pet Sitting and More
01.2019 - 01.2023
Cleaner
Cleaner
01.2017 - 01.2023
Landscaper
Landscape Structures
03.2016 - 08.2022
School projects
School projects
01.2015 - 05.2017
Owsley County High School