Emily Baughn
Owensboro,KY
Summary
Experienced with engaging diverse audiences to create meaningful brand connections. Utilizes strategic marketing techniques to enhance brand presence and consumer loyalty. Knowledge of leveraging communication and promotional skills to support successful brand campaigns.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Cold Stone Creamery
02.2022 - Current
- Handled 100s of cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Licensed Soccer Referee
Kentucky Youth Soccer Association
05.2018 - Current
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
Brand Ambassador/Sales Associate
American Eagle
07.2022 - 08.2023
- Engaged with guests to answer questions, promote the brand and help them find exactly what they need to ensure a wonderful shopping experience.
- Effectively switched between the sales floor, checkout, fitting room and stockroom many times during a single shift.
- Solved problems on the spot while making the experience a win-win for the store and the guest.
- Worked effectively with my team to exceed sales goals.
Education
Associate of Arts -
Owensboro Community And Technical College
Owensboro, KY05.2024
Associate of Science -
Owensboro Community And Technical College
Owensboro, KY05-2024
Honors Diploma -
Daviess County High School
Daviess County05.2024
Skills
- Customer service
- Effective communicator
- Customer engagement
- Team leadership qualities
- Goal-oriented mindset
- Staff training
- Relationship management
- Sales and negotiation tactics
- Excellent public speaking
Affiliations
- Delta Gamma Fraternity - 2025
- Phi Theta Kappa Fraternity - 2022
- Phi Eta Sigma Fraternity - 2025
- National Beta Club - 2021
Awards
3 time Kentucky High School Athletic Association Acacemic All State First Team Recipient
Senator Jeff Green Scholar - 2024
Timeline
Brand Ambassador/Sales Associate
American Eagle
07.2022 - 08.2023
Sales Associate
Cold Stone Creamery
02.2022 - Current
Licensed Soccer Referee
Kentucky Youth Soccer Association
05.2018 - Current
Associate of Arts -
Owensboro Community And Technical College
Associate of Science -
Owensboro Community And Technical College
Honors Diploma -
Daviess County High School
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