Summary
Overview
Work History
Education
Skills
Timeline
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Emily Ernst

Bellevue

Summary

Dynamic professional, experienced in various services, known for an empathetic drive and passion. Committed to fostering and adapting to various lifestyles while also creating a supportive environment for further success in daily life. Seeking to contribute to individualized needs, skills, and mental well-being.

Overview

7
7
years of professional experience

Work History

Adult Day Services Team Lead

Easterseals Redwood
Fort Mitchell, KY
09.2024 - Current
  • Led team in developing customized service plans that align with client-specific needs and preferences.
  • Managed daily operations to ensure optimal efficiency and implementation of safety measures within program room services.
  • Developed and executed care strategies to enhance basic needs fulfillment and improve daily functional skills.
  • Provided training to new staff on best practices in delegation, client engagement, and client support.

Adult Day Services Co-Lead

Easterseals Redwood
Fort Mitchell, KY
05.2024 - 09.2024
  • Collaborated with the Team Lead to provide consistent and participant-centered services in the program room.
  • Carried out daily operations to ensure efficient workflows and compliance with safety protocols.

Family Services Manager Intern

Ronald McDonald House
Lexington, KY
05.2023 - 05.2024
  • Developed and implemented family support events to enhance residents’ emotional well-being.
  • Conducted follow-up calls with former residents’ families to administer and document satisfaction surveys.
  • Simplified files for organization and efficiency.

Team Member

Skyline Chili
Lexington, KY
06.2019 - 05.2024
  • Assisted in daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Guaranteed satisfactory customer service.

Sorority Gamma Chi Leader

University of Kentucky Panhellenic
Lexington, KY
09.2022 - 09.2023
  • Guided potential new members through the sorority recruitment process, facilitating their understanding and engagement.
  • Provided empathetic support and served as a reliable resource for colleagues in need of guidance or assistance.

Education

Bachelor of Arts - Healthcare Communication

University of Kentucky
Lexington, KY
05-2024

Skills

  • Strong Leadership
  • Communication Skills
  • Advocating Individualized Needs
  • Customer Relations

Timeline

Adult Day Services Team Lead

Easterseals Redwood
09.2024 - Current

Adult Day Services Co-Lead

Easterseals Redwood
05.2024 - 09.2024

Family Services Manager Intern

Ronald McDonald House
05.2023 - 05.2024

Sorority Gamma Chi Leader

University of Kentucky Panhellenic
09.2022 - 09.2023

Team Member

Skyline Chili
06.2019 - 05.2024

Bachelor of Arts - Healthcare Communication

University of Kentucky
Emily Ernst