Summary
Overview
Work History
Education
Skills
References
Timeline
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Emily Gross

Louisville

Summary

Dynamic Digital Sales Representative with a proven track record at ADP, excelling in lead generation and client relationship management. Recognized for developing innovative sales strategies that drove revenue growth. Strong communication and problem-solving skills, complemented by adaptability and a self-motivated approach to achieving sales targets.

Overview

8
8
years of professional experience

Work History

Digital Sales Representative

ADP
Louisville
11.2022 - 07.2025
  • Marketing suite of Company solutions (Payroll, Human Resource Technology) to small businesses
  • Generating Leads via outbound calls for sales pipeline
  • Scheduling appointments for sales follow through
  • Managed client relationships to ensure satisfaction and retention.
  • Analyzed market trends to identify potential sales opportunities.
  • Developed and implemented digital sales strategies to maximize revenue growth.

Driver

DoorDash
03.2021 - 11.2022
  • Delivery driver
  • Over 800+ deliveries to date
  • Provided prompt delivery of ordered services
  • Provided excellent customer service skills
  • Overall Customer rating = 4.89% out of 5%

Sales Associate

Vans Lexington
11.2019 - 06.2020
  • Organized store front; Stocking
  • Conducted sales resulting in three-time Employee of the Month for highest sales.

Personal Trainer & Sales Associate

GetFit Athletic Club Somerset
12.2017 - 08.2018
  • Assisted with Grand Opening of newly based Gym
  • Maintained Gym cleanliness; Conducted Membership Sales
  • Assisted as Personal Trainer for 35 Clients
  • Developed custom work-out plans with weekly and bi-weekly training sessions

Peer Support

Brighter Futures Somerset
07.2017 - 12.2017
  • Acted as Peer Support to 3 clients with developmental disabilities
  • Assisted with client transportation; Community outings
  • Traveled with client to and from Therapy appointments

Education

Anticipate Bachelors Degree - Business

Jefferson Community and Technical College
Louisville, KY
12.2022

Diploma - Psychology / Business

Pulaski County High School
Somerset, KY
05-2018

Some College (No Degree) - Clinical Psychology

Western Kentucky University
Bowling Green, KY

Skills

  • Clear Communication
  • Time Management
  • Self-motivated
  • Problem Solving
  • Sales
  • Advanced Technology
  • Lead generation
  • Communication skills
  • Problem solving
  • Prospecting skills
  • Creative thinking
  • Self motivation
  • Adaptability and flexibility

References

  • Kerri, Goodman, Manager at GetFit, kerribg@gmail.com, (859-629-9638)
  • Paula, Gibson, Supervisor at Brighter Futures Therapy Center, pgibsonproject@gmail.com, (606-219-2938)
  • Amy, Flynn, Teacher, amy.flynn@pulaski.kyschools.us, (606-219-3447).
  • Macayla Graham, Manager at Vans, macaylagraham@gmail.com, (859-619-2690).
  • Amber, Chapman, PT Supervisor at GetFit, amber_stone@mymail.eku.edu, (859-582-3760).
  • Alejandro Stewart, ADP head of business development representatives team / supervisor. (502-819-9880).

Timeline

Digital Sales Representative

ADP
11.2022 - 07.2025

Driver

DoorDash
03.2021 - 11.2022

Sales Associate

Vans Lexington
11.2019 - 06.2020

Personal Trainer & Sales Associate

GetFit Athletic Club Somerset
12.2017 - 08.2018

Peer Support

Brighter Futures Somerset
07.2017 - 12.2017

Anticipate Bachelors Degree - Business

Jefferson Community and Technical College

Diploma - Psychology / Business

Pulaski County High School

Some College (No Degree) - Clinical Psychology

Western Kentucky University

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Emily Gross