Emily Gross
Louisville
Summary
Dynamic Digital Sales Representative with a proven track record at ADP, excelling in lead generation and client relationship management. Recognized for developing innovative sales strategies that drove revenue growth. Strong communication and problem-solving skills, complemented by adaptability and a self-motivated approach to achieving sales targets.
Overview
8
8
years of professional experience
Work History
Digital Sales Representative
ADP
Louisville
11.2022 - 07.2025
- Marketing suite of Company solutions (Payroll, Human Resource Technology) to small businesses
- Generating Leads via outbound calls for sales pipeline
- Scheduling appointments for sales follow through
- Managed client relationships to ensure satisfaction and retention.
- Analyzed market trends to identify potential sales opportunities.
- Developed and implemented digital sales strategies to maximize revenue growth.
Driver
DoorDash
03.2021 - 11.2022
- Delivery driver
- Over 800+ deliveries to date
- Provided prompt delivery of ordered services
- Provided excellent customer service skills
- Overall Customer rating = 4.89% out of 5%
Sales Associate
Vans Lexington
11.2019 - 06.2020
- Organized store front; Stocking
- Conducted sales resulting in three-time Employee of the Month for highest sales.
Personal Trainer & Sales Associate
GetFit Athletic Club Somerset
12.2017 - 08.2018
- Assisted with Grand Opening of newly based Gym
- Maintained Gym cleanliness; Conducted Membership Sales
- Assisted as Personal Trainer for 35 Clients
- Developed custom work-out plans with weekly and bi-weekly training sessions
Peer Support
Brighter Futures Somerset
07.2017 - 12.2017
- Acted as Peer Support to 3 clients with developmental disabilities
- Assisted with client transportation; Community outings
- Traveled with client to and from Therapy appointments
Education
Anticipate Bachelors Degree - Business
Jefferson Community and Technical College
Louisville, KY12.2022
Diploma - Psychology / Business
Pulaski County High School
Somerset, KY05-2018
Some College (No Degree) - Clinical Psychology
Western Kentucky University
Bowling Green, KYSkills
- Clear Communication
- Time Management
- Self-motivated
- Problem Solving
- Sales
- Advanced Technology
- Lead generation
- Communication skills
- Problem solving
- Prospecting skills
- Creative thinking
- Self motivation
- Adaptability and flexibility
References
- Kerri, Goodman, Manager at GetFit, kerribg@gmail.com, (859-629-9638)
- Paula, Gibson, Supervisor at Brighter Futures Therapy Center, pgibsonproject@gmail.com, (606-219-2938)
- Amy, Flynn, Teacher, amy.flynn@pulaski.kyschools.us, (606-219-3447).
- Macayla Graham, Manager at Vans, macaylagraham@gmail.com, (859-619-2690).
- Amber, Chapman, PT Supervisor at GetFit, amber_stone@mymail.eku.edu, (859-582-3760).
- Alejandro Stewart, ADP head of business development representatives team / supervisor. (502-819-9880).
Timeline
Digital Sales Representative
ADP
11.2022 - 07.2025
Driver
DoorDash
03.2021 - 11.2022
Sales Associate
Vans Lexington
11.2019 - 06.2020
Personal Trainer & Sales Associate
GetFit Athletic Club Somerset
12.2017 - 08.2018
Peer Support
Brighter Futures Somerset
07.2017 - 12.2017
Anticipate Bachelors Degree - Business
Jefferson Community and Technical College
Diploma - Psychology / Business
Pulaski County High School
Some College (No Degree) - Clinical Psychology
Western Kentucky University
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