Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Martin

Morehead,KY

Summary

Dynamic retail professional with proven success at Dollar General, excelling in sales leadership and team motivation. Skilled in cash handling accuracy and loss prevention strategies, consistently meeting sales targets while fostering customer loyalty. Adept at training staff and overseeing operations to ensure a high-quality shopping experience.

Overview

7
7
years of professional experience

Work History

Lead Key Holder

Dollor General
05.2024 - 09.2024
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Food Service Worker

Taco Bell
01.2018 - 03.2023
  • Greeted customers at counter to fulfill requests and answer questions.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
05.2019

Skills

  • Store operations
  • Cash handling accuracy
  • Team motivation
  • Sales leadership
  • Loss prevention strategies
  • Drawer counting
  • Team building
  • Alarm systems
  • Staff oversight

Timeline

Lead Key Holder

Dollor General
05.2024 - 09.2024

Food Service Worker

Taco Bell
01.2018 - 03.2023

High School Diploma -

Penn Foster Career School
Emily Martin