Emily Morris
Louisville
Summary
Seasoned Yard Operations Manager with strong background in logistics and supply chain management. Highly skilled in coordinating large-scale yard operations, optimizing warehouse efficiencies, and improving operational procedures. Demonstrated ability to effectively manage teams, maintain safety protocols, and ensure timely fulfillment of orders. Proven track record of enhancing operational efficiency resulting in cost reductions and improved customer satisfaction.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Yard Operations Manager
LEGACY Supply Chain Services
Louisville
06.2023 - Current
- Oversaw Yard Operations at GE Appliance Park.
- Implemented process improvements to streamline yard activities and enhance productivity.
- Developed schedules for staff assignments, ensuring optimal coverage during peak hours.
- Collaborated with cross-functional teams to align yard operations with overall supply chain goals.
- Enforced safety regulations and best practices, promoting a culture of workplace safety within the yard.
- Ensured that all drivers were aware of their assigned routes, delivery times, pick-up locations.
- Conducted regular reviews of operational performance metrics such as turnaround time, order accuracy rate and customer satisfaction scores.
- Developed strategies for efficient use of resources in the yard operation.
- Monitored and maintained inventory levels of yard supplies and equipment.
- Performed ongoing maintenance checks on vehicles used in the yard operations process.
- Created reports detailing daily yard activities, including shipping and receiving status.
Yard Operations Supervisor
LEGACY Supply Chain Services
Louisville
07.2021 - 06.2023
- Supervise yard drivers and ensure they comply with safety procedures.
- Ensure equipment and materials are properly maintained and secure.
- Supervise all inbound and outbound shipments.
- Coordinate and maintain smooth flow of goods in and out of the facility.
- Complete accurate inventory records of all (1,500-1,700 trailers) stored in the yard.
- Ensure yard and facility cleanliness and organization.
- Conduct regular safety audits.
- Provide training to new hires and coaching to existing employees as needed.
Team Leader
LEGACY Supply Chain Services
Louisville
06.2020 - 07.2021
- Create an inspiring team environment with an open communication culture.
- Set clear team goals.
- Delegate tasks and set deadlines.
- Oversee day-to-day operation.
- Monitor team performance and report on metrics.
- Motivate team members.
- Discover training needs and provide coaching.
- Listen to team members' feedback and resolve any issues or conflicts.
- Recognize high performance.
- Suggest and organize team building activities.
Gate Administrator
LEGACY Supply Chain Services
Louisville
09.2019 - 06.2020
- Responsible for issuing gate passes to all drivers entering the facility.
- Responsible for entering all inbound shipments and departures as they enter and exit facility.
- Responsible and accountable for checking all equipment entering the facility for damages.
- Manage customer expectations as it relates to yard management.
Front Office Manager
Elements Massage
Louisville
09.2017 - 09.2019
- Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards.
- Counseling any employees struggling in their roles.
- Answering telephone calls and emails from customers and clients and directing them to relevant staff.
- Creating an office budget and ensuring all employees follow it.
- Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required.
- Interviewing and training new office employees and organizing their employment paperwork.
- Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order.
- Reporting office progress to senior management and working with them to improve office operations and procedures.
Support Manager
Lowe's Home Improvement
06.2014 - 08.2017
- Managed team of 100+.
- Maintained all department reports.
- Supervised all truck deliveries.
- Retained good communication with management.
- Maintained employee files, introduced benefits packages and initiated daily payroll.
- Responsible for weekly Payroll.
- Increased staff productivity and technical ability through effective training.
Education
Bachelor of Arts - Communications
University of Louisville
Louisville, KY 08.2010 - 07.2014
High school diploma -
Dupont Manual High School
Louisville, KYSkills
- Logistics
- Budgeting
- Production Management
- Project Management
- Team Management
- Microsoft
- Auditing
- Process Improvement
- Management
- Strategic Planning
- Computer Networking
- Vendor Management
Timeline
Yard Operations Manager
LEGACY Supply Chain Services
06.2023 - Current
Yard Operations Supervisor
LEGACY Supply Chain Services
07.2021 - 06.2023
Team Leader
LEGACY Supply Chain Services
06.2020 - 07.2021
Gate Administrator
LEGACY Supply Chain Services
09.2019 - 06.2020
Front Office Manager
Elements Massage
09.2017 - 09.2019
Support Manager
Lowe's Home Improvement
06.2014 - 08.2017
Bachelor of Arts - Communications
University of Louisville
08.2010 - 07.2014
High school diploma -
Dupont Manual High School