Emily Wilcoxen
Dry Ridge
Summary
Proven STNA with a strong background in patient care and team leadership, notably at St Elizabeth Hospital. Excelled in providing emotional support and performing patient transfers, enhancing patient dignity and independence. Skilled in HIPAA compliance and fostering positive patient relationships, contributing to a significant improvement in patient satisfaction and safety measures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
STNA
St Elizabeth Hospital
11.2024 - Current
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
Patient Transporter
St Elizabeth
10.2023 - 11.2024
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Assistant Manager
American Eagle Outfitters
03.2023 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Assistant Manager
Dollar General
12.2022 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Airbnb Cleaner
A Million Times Cleaner
01.2021 - 12.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Education
Nursing
Gateway Community And Technical College
Edgewood, KYHigh School Diploma -
Grant County High School
Dry Ridge KY2023
Skills
- End-of-life care
- HIPAA compliance
- Dressing assistance
- Bathing assistance
- Feeding assistance
- Patient care
- Basic life support
- Ambulation assistance
- Pressure ulcer prevention
- Patient transfers
- Emotional support
- Positioning patients
- Safety measures
- Personal hygiene
- Fall prevention
- Toileting assistance
- Confidentiality
- Range of motion exercises
- Reliable team player
- Bedside manner
- Collecting vital signs
- Electronic charting
- Documenting behaviors
- Patient relationship building
- Maintaining privacy
- Compassionate
- Companionship and emotional support
Certification
CPR
STNA
Timeline
STNA
St Elizabeth Hospital
11.2024 - Current
Patient Transporter
St Elizabeth
10.2023 - 11.2024
Assistant Manager
American Eagle Outfitters
03.2023 - 10.2023
Assistant Manager
Dollar General
12.2022 - 03.2023
Airbnb Cleaner
A Million Times Cleaner
01.2021 - 12.2022
Nursing
Gateway Community And Technical College
High School Diploma -
Grant County High School
Similar Profiles
AMARIYA ELLIOTTAMARIYA ELLIOTT
Lab Assistant/Phlebotomist Technician at St Elizabeth HospitalLab Assistant/Phlebotomist Technician at St Elizabeth Hospital
Janice DawsonJanice Dawson
Housekeeper at St Elizabeth HospitalHousekeeper at St Elizabeth Hospital
Anna ScharfAnna Scharf
Patient Care Assistant at St Elizabeth HospitalPatient Care Assistant at St Elizabeth Hospital