Reliable and adaptable nursing assistant known for strong patient advocacy and communication skills. Experienced in direct patient care and fostering trust with clients and families, ready to leverage expertise for improved patient outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
State Registered Nursing Assistant
Harlan Health and Rehabilitation Center
01.2020 - Current
Assisted in daily patient care, ensuring comfort and safety during activities of daily living.
Monitored vital signs, documenting changes to provide accurate patient assessments to nursing staff.
Collaborated with healthcare team to implement individualized care plans for residents' health needs.
Educated patients and families on care routines, enhancing understanding and compliance with treatment plans.
Trained new staff on operational procedures and patient care techniques, fostering a collaborative work environment.
Monitored vital signs and reported changes to nursing staff for timely intervention and treatment.
Maintained strict confidentiality of patient information in compliance with HIPAA regulations at all times.
Receptionist
Hometown Urgent Care
01.2023 - 10.2024
Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
Answered multi-line phone system, directing calls to appropriate departments and addressing inquiries.
Maintained accurate patient records using electronic health record (EHR) systems to ensure compliance with regulations.
Coordinated communication between medical staff and patients, enhancing overall service quality and satisfaction.
Implemented process improvements that reduced wait times and streamlined patient flow during peak hours.
Assisted in managing inventory of office supplies, ensuring availability while adhering to budget constraints.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Home Health Aide
Cumberland Valley District Health Department
06.2022 - 02.2023
Provided personal care and assistance to clients, ensuring comfort and safety in daily activities.
Administered medications and monitored health conditions, reporting changes to healthcare providers promptly.
Developed and maintained positive relationships with clients and families, fostering trust and communication.
Assisted with physical exercises and rehabilitation tasks, promoting mobility and independence among clients.
Coordinated schedules for client visits, optimizing time management and resource allocation for care delivery.
Implemented safety protocols during caregiving tasks, reducing risks of accidents or injuries in home settings.
Advocated for client needs with healthcare professionals, ensuring comprehensive support tailored to individual circumstances.